Company: Route 4 Auto Group
Posted on: May 16, 2022
Job DescriptionAre you looking for the next step in your career?
We are currently seeking a Call Center Representative to join our
Service team. At our dealership, we strive to make every customer a
customer for life. Happy employees make happy customers, and we
reward individuals who are ready to work hard and stay motivated.
We believe our employees are our greatest asset. As such, we treat
all employees with respect and appreciation for their contributions
to the company. We believe not only in providing ongoing training,
but also rewarding outstanding effort and results through bonus and
commission programs. What We Offer
- Medical & Dental
- Growing automotive group
- Promote work-life balance
- State-of-the-art facility
- Owned and operated by same leadership for past 28 years
- Positive work environment and company culture
- Job Advancement
- Growth Opportunities
- Opportunity to manage 3 rooftops
- Flexible Work Schedules
- Family-Owned & Operated Responsibilities
- Schedule service appointments and speak with customers every
single day by following up over the phone after each
- Actively listen to customers, answering their questions, and
directing them appropriately as they request.
- Respond quickly to customer phone calls, internet leads through
online scheduling, and live chat inquiries.
- Advise maintenance recommendations.
- Confirm scheduled and missed appointments.Qualifications
- Strong computer skills, including Outlook, Excel and Word (and
preferably dual-screen experience)
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual, reliable and eager to improve
- Clean driving record and valid driver's license We are an equal
opportunity employer and prohibit discrimination/harassment without
regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: Route 4 Auto Group, Paterson , Part-Time Receptionist, Administration, Clerical , Paramus, New Jersey
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