Medical Receptionist
Company: Holy Name Medical Center
Location: Teaneck
Posted on: June 22, 2022
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Job Description:
Education: HS diploma or equivalent experience required
Skills: Medical Terminology and strong customer service skills
required
Experience: 1+ years experience
Essential Functions of the Job:
Answers phone, schedules patient appointments in strict adherence
to physician schedule, keeps abreast of physician's overall routine
schedule in order to contact physician with messages when he/she is
not in the office. Assures that all messages are communicated
accurately
Greets patients in a friendly and professional manner.
Obtains completed registration forms for each new patient
Updates demographic profile at each patient visit.
Collects payment for services rendered at the time of appointment
and for any past due balances.
Processes requests for patient medical records and/or patient
information during office sessions (i.e., patient records,
diagnostic test results, other healthcare facilities).
Reschedules patient appointments as needed (i.e., physician
unavailable, delay in appointment schedule, cancellation of
physician session).
Activate and de-activate phone service at the beginning and end of
clinic session.
Responsible for reviewing the physician on-call schedule with the
phone service at the end of clinical hours (i.e., Monday - Friday
and weekend hours).
Responsible for delivery of messages to staff throughout the
day.
Review and/or update patient insurance information.
For managed care patients, follows established protocols for
necessary authorizations from the patient for scheduled office
visit.
Depending on the practice, may obtain pre-authorization for various
procedures ordered by the physician for individual patients,
schedules the patient for the service..
Distributes correspondence and patient information from patient
medical records in accordance with established policies.
Photocopies and processes forms.
Opens, date stamps and distributes mail. Pulls medical record for
all diagnostic test results and consults received, attaches mail to
the chart for physician review. Performs follow-up required by
physician when chart is returned.
May be requested to substitute for other office personnel as
trained.
Adheres to Compliance Plan
Adheres to all HNMC's attendance and punctuality policies
Demonstrates initiative and is self-motivated
Team player, works well with other members of the staff.
Any other assigned duties by physician or manager
Keywords: Holy Name Medical Center, Paterson , Medical Receptionist, Administration, Clerical , Teaneck, New Jersey
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