Front Office Assistant
Company: Crossroads Treatment Centers
Location: Stanhope
Posted on: August 6, 2022
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Job Description:
Job Description Company Description: Crossroads was founded on
May 5, 2005 to serve a patient population battling with opioid
addiction. Since its founding in 2005, we have been a physician led
healthcare organization. The company has grown rapidly and now
includes 90 treatment centers in 10 states. Each member of the
Crossroads team specializes in an area that supports the recovery
of over 26,000 patients, monthly. Crossroads' clinical staff
includes physicians, pharmacists, counselors, nurses, and other
service coordinators. Along with medication management, our staff
works closely with each patient to create an individualized
treatment plan aimed at building recovery and relapse prevention
skills. Schedule Monday Belvidere 9:00am-12:30pm Paterson
1:30pm-7:30pm Tuesday Belvidere 12:30pm-6:30pm Wednesday Off
Thursday Belvidere 9:00am-3:30pm Hamburg 4:30pm-8:30pm Friday
Newark 7:30am-11:30am Saturday Off Sunday Stanhope 9:00am-1:00pm
Position Summary: We are seeking a compassionate and strong Front
Office Assistant to join our team for our OBOT (Office-Based Opioid
Treatment Program) in northern NJ. Front Office Assistants are
responsible for the overall efficient operation of individual
clinical sites including, but not limited to preparation of all
materials needed to run the clinic, execution of the patient
experience during clinic and thorough follow-through with
post-clinical tasks. Essential Duties and Responsibilities include
the following and other duties that are assigned: Maintaining daily
financial records, files and reconciles deposit verification and
reporting documents essential to the clinic's operation Prepares
daily revenue report and submits to corporate office daily Makes
bank deposits Complete all facility prep work related to charting,
drug screening and lab work (if applicable) Ensure all post-clinic
tasks have been completed Works with the manager and other staff in
the coordination of intake and treatment Assist's manager in the
preparation of reports, budgets, grant applications, and formal
communications with outside agencies and individuals Provides
clerical and logistical support with respect to regulatory agencies
and reporting requirements, records meetings (minutes) and
committee assignments Answers phone in a timely and professional
manner. Records caller information and/or referral information as
required. Forwards calls to appropriate staff member as necessary
Maintains confidentiality as required by State and Federal Law
(42CFR2, HIPAA, etc.) Maintains a friendly, yet professional
attitude towards patients and must be consumer focused Ensure the
facility is always presentable by assisting with daily cleaning
duties including, but not limited to, wiping down counters,
cleaning glass, emptying trash and running vacuum. Other tasks as
requested by their manager Travel may be required Position
Requirements: The most qualified candidates will possess the
following: High School Diploma required (associate's or bachelor's
degree preferred). Minimum of one-year experience in
healthcare/addiction treatment preferred. No legal impediments to
serving in a licensed opiate treatment program. Must have a valid
driver's license. Regular local travel is required. Qualification
Requirements: To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. Position requires constant mental alertness,
attention to detail, and high degree of accuracy required in
completing all assignments. Strong problem-solving skills. Smart,
driven, exceptional work ethic. Must be able to follow oral and
written instructions and follow -through on all assignments.
Excellent organizational skills. Highly detailed-oriented. Ability
to work well in a group setting and independently. Education and/or
Experience: High School Diploma or equivalent is required.
Preferred candidate will have at least one (1) year in Office
Management (preferably in healthcare field) or equivalent,
including experience in cash handling. Language Skills: Ability to
read, analyze, and interpret human service periodicals,
professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and
procedure manuals. Ability to effectively present information and
respond to questions from groups of managers, clients, customers,
and the general public. Excellent communication and interpersonal
skills. Mathematical Skills: Ability to calculate figures and
amounts such as percentages, mean, mode and median ability to draw
and interpret graphs. Reasoning Ability: Ability to define
problems, collect data, establish facts, and draw valid
conclusions. Physical Demands: The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee is regularly required to talk
or hear. The employee regularly is required to stand, walk, sit,
use hand to finger, handle or feel objects, tools, or controls; and
reach with hands and arms. The employee occasionally lifts/carries
paperwork, files, office supplies, up to 20 lbs., pushes/pulls
exerting up to 5-10 lbs. force, opening doors, file drawers,
pushing files in drawers, and kneeling/crouching and/or ability to
reach lower file drawers, file stretching to store of retrieve
materials. Specific vision abilities required by this job include
close vision and the ability to adjust focus. Frequent sitting at
desk or computer while typing, completing paperwork, or meeting
with patients. Work Environment: The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Normal office environment where there is no physical
discomfort cue to temperature, dust, noise and the like. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Keywords: Crossroads Treatment Centers, Paterson , Front Office Assistant, Administration, Clerical , Stanhope, New Jersey
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