Service BDC Representative
Company: Competition Auto Group
Location: Huntington
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description Description: Service BDC
Representative At Mercedes-Benz of Huntington, we believe our
associates are our greatest asset. If you are looking for a career
with an extraordinary company, Mercedes-Benz of Huntington is the
perfect career choice. In this role, you will handle inbound
service calls and make outbound calls to our customers regarding
the repair and servicing of their vehicles, scheduling service
appointments, and notifying customers of vehicle recalls and
overdue service. Benefits: Medical and Dental 401(k) Plan Growth
opportunities PTO and Paid holidays Career Development
Responsibilities: Make outbound and receive inbound customer calls
and establish follows-up with service appointments Respond quickly
to the internet, phone, and live chat inquiries using email, phone
and live chat scripts and templates Follow up with leads that are
not ready to make an appointment or no-shows Utilize
dealership-specific service-related software Make schedule vehicle
service appointments for customers and answer questions regarding
vehicle service-related issues Be friendly, professional,
courteous, and efficient when working with all customers and
employees Requirements: Previous roles based on strong customer
service experience Dealership experience is helpful Must have
strong computer skills * Schedule is full-time and does include
Saturdays.
Keywords: Competition Auto Group, Paterson , Service BDC Representative, Customer Service & Call Center , Huntington, New Jersey
