Field Supervisor

Company: PBS Facility Service
Location: Jersey City
Posted on: April 1, 2026

Job Description:

Job Title: Doorman Field Supervisor Company: PBS Facility Service Job Summary: PBS Facility Service is seeking a Doorman Field Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role requires an individual with strong leadership skills, the ability to make critical decisions, and a passion for problem-solving. The supervisor will be responsible for training and re-training team members as needed, building a strong team culture, and ensuring that the team meets daily and weekly performance standards. Job Requirements: · Supervise and manage the daily activities of the doorman team, including scheduling, training, and performance management. · Demonstrated ability to lead and motivate a team of doorman and guards · Strong desire to work collaboratively with others to achieve personal and company goals · Ability to think outside the box and solve problems creatively · Motivation to learn and adapt to new systems and processes · Excellent communication skills, with the ability to manage critical situations professionally · Ability to handle and resolve clients complaints and issues in a timely and professional manner. · Ensure that all doormen follow building rules and regulations and are in compliance with all safety and security procedures. · Must possess a valid driver's license and own a personal vehicle Job Description : · Being available to respond to emergencies or provide assistance 24/7 · Demonstrating the ability to manage time and multitask without direct supervision · Communicating effectively in English, and fluency in other languages is a plus · Scheduling personnel and handling emergency requests · Providing team members with a schedule every two weeks and updating it as needed · Developing positive relationships with team members and attending team meetings as necessary · Conducting regular site visits to interact with employees and provide support · Training new hires and evaluating performance regularly · Ensuring that employees comply with company policies and building regulations · Documenting all conversations with team members · Handling customer complaints in a timely and professional manner · Reviewing clock-in and clock-out times daily and making necessary adjustments. · If you have a passion for leadership, problem-solving, and excellent customer service, we encourage you to apply for this exciting opportunity with PBS Facility Service as our Doorman Supervisor. View all jobs at this company

Keywords: PBS Facility Service, Paterson , Field Supervisor, Customer Service & Call Center , Jersey City, New Jersey