Senior Manager - Medical Affairs Knowledge Management Solutions - Remote

Company: Takeda Pharmaceutical
Location: Ramsey
Posted on: May 12, 2022

Job Description:

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionAbout the role:At Takeda, we are a forward-looking, world-class R&D organization that unlocks innovation and delivers transformative therapies to patients. By focusing R&D efforts on four therapeutic areas and other targeted investments, we push the boundaries of what is possible in order to bring life-changing therapies to patients worldwide.Join Takeda as a Senior Manager, Medical Affairs Knowledge Management Solutions where you will execute optimal global Medical Knowledge and Content Management strategy by leveraging best-in-class system solutions and contribute to innovative Knowledge & Content Management projects as subject matter expert able to provide system design recommendations and to ensure system readiness from a business perspective.You will ensure Content Management solution alignment with all relevant SOPs, Compliance requirements and general business needs across Takeda. You will also ensure that Global Medical organization has access to relevant Scientific content to support its mission, using appropriate technology and content classification methodologies. You will act as a business support point of escalation for the Medical Affairs Knowledge Management solutions (Content management technology, search engines, digital delivery solutions, content utilization analytics). As part of the GMA Business Solutions & Analytics team, you will report to the Head of, GMA Business Solutions & Analytics.How you will contribute:

• Support GMA Knowledge Management projects execution by providing design recommendations and assisting with various tasks: data preparation, data cleanup and upload, testing, user setup and verification, training.
• Perform business administration tasks in Knowledge Management solutions, primarily in Veeva Vault
• Develop best practices and task documentation for business administration tasks
• Serve as GMA support escalation point for Knowledge Management solutions, monitor IT support quality and collaborate with IT support and vendors to improve service levels and ensure resolution of requests and issues.
• Monitor data quality in Content Management system feeding our Knowledge Management solutions and recommend relevant remediation or preventive measures.
• Monitor technology advancements, software vendors offering and knowledge management best practices to recommend innovative relevant solutions to deliver new internal or external services supporting Global Medical's mission around Medical evidence delivery.
• Solicit customer and stakeholder feedback on operations service offerings
• Perform required system audit tasks to ensure complianceMinimum Requirements/Qualifications:
  • BS in Medical Field or Computer Science
  • 5 or more years' experience in the biopharmaceutical industry, with experience in Medical Affairs
  • Analytical skills (problem solving, business process analysis, process mapping
  • Understanding of content management concepts and technology (Veeva Vault preferred)
  • Project management skills
  • Patience, diplomacy and listening skills
  • Experience working on global initiatives with colleagues of diverse cultures and expertise
  • Curiosity and constant willingness to learn and grow in new areas of expertise
  • Written and oral communication skills (occasional presentations, interactions with all levels of hierarchy, with various geographical areas)What Takeda can offer you:
    • Comprehensive Healthcare: Medical, Dental, and Vision
    • Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan
    • Health & Wellness programs including onsite flu shots and health screenings
    • Generous time off for vacation and the option to purchase additional vacation days
    • Community Outreach Programs and company match of charitable contributions
    • Family Planning Support
    • Flexible Work Paths
    • Tuition reimbursementMore about us:At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. Base Salary Range: $150,000 to $170,000, based on candidate professional experience level. Employees may also be eligible for Short Term and Long-Term Incentive benefits. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Charitable Contribution Match, Holidays, Personal Days & Vacation, Student Loan Repayment Program and Paid Volunteer Time Off.#LI-RMEEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.LocationsMassachusetts - VirtualWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

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