Assistant Studio Manager
Company: Orangetheory Fitness Denville
Location: Denville
Posted on: May 16, 2022
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Job Description:
Job Description Looking for an incredibly exciting management
opportunity, you have found it Orangetheory Fitness is a
trendsetting fitness franchise with 1000 locations nationally and
internationally. We are currently seeking a qualified Assistant
Studio Manager to help drive sales and customer service excellence
for our group fitness training facility in the Denville NJ area.
This is a hands-on position, that will have varying hours, works
days, an amazing staff, and an incredible workout We are looking
for a HIGH energy leader with a truly positive attitude that can
lead our sales team and Fitness coaches. As an Assistant Studio
Manager, you will be responsible for supporting the Studio Manager
and providing leadership and daily direction to the sales team in
our facility. YOU must have a solid understanding of fitness sales,
experience leading a sales team and a strong customer service
background. As a leader in our studio the ASM must execute on our
lead generation plan to increase fitness program sales as well as
promote the health and wellness benefits that are associated with
our workout. This leader must have experience coaching personnel,
developing staff and knowledge of goal setting. Responsibilities
and Duties Properly managing and exceeding all sales and
operational targets Lead and coordinate initial and ongoing sales
drivers (studio events, outreach) Responsible for overseeing the
sales process and systems Manage, monitor, coach-develop and
evaluate the performance of all OTF-related staff Compliance and
adherence to OTF Business Policies for daily studio operations
Assist with the hiring, training and scheduling of all OTF studio
staff Responsible for recruiting and on-boarding all new OTF
employees Develop a high energy supportive culture through sales
contests and incentive based motivation Model all studio activities
through self-involvement (leading by example) Train and mentor
teammates for ongoing success and future growth Ensure OTF branding
through consistency and continuity in all actions Properly empower,
monitor and evaluate specifically assigned responsibilities of
sales team and fitness team Be promotionally-oriented and have the
ability to direct sales through company required outreach programs
Responsible for 30-60-90 and annual OTF staff performance reviews.
Enforce OTF corporate policies, business practices, systems and
processes. Ensures that all front desk systems are followed such as
proper Member Check-In, Telephone Inquiries (general and sales
related), Guest Registration, cash handling, delinquent account
procedures, customer care calls, change requests and document
scanning Provide and maintain the highest level of customer service
Provide effective decision making regarding customer service issues
Plan and promote special events for the studio on a monthly basis,
using OTF tools for effective outreach and community involvement.
Responsible for ensuring that the facility is clean, maintained and
operationally sound. Qualifications and Skills Proven fitness sales
leadership and sales background REQUIRED Must possess excellent
leadership and management skills to create a positive, successful
environment for staff and clients Min 2-3 years of previous sales
experience required Min 2-3 years of management experience
required, including directly overseeing all aspects of staff
management from hiring, training, supporting, discipline, and
termination Previous management experience in the health & fitness
industry strongly recommended Strong work ethic, integrity, and
professional demeanor Must possess excellent leadership and
management skills to create a positive, successful environment for
staff and clients Solid verbal and written communication skills
required Ability to multi-task and manage client and staff concerns
Strong computer skills required with knowledge of MS office
programs (Excel, Word) Associate or Bachelor's degree in business
or related field with 3 years of management experience preferred
Ability to work and function in a TEAM environment Flexible to work
early morning, evening and/or weekend hours as needed Health &
Fitness minded people with a passion for fitness strongly
preferred
Keywords: Orangetheory Fitness Denville, Paterson , Assistant Studio Manager, Executive , Denville, New Jersey
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