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Distributor Manager, Powders & Cereals

Company: Balchem
Location: New Hampton
Posted on: May 16, 2022

Job Description:


Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in New Hampton, New York, (Hudson Valley area) and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ - BCPC) with annual revenues over $700 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit

THIS ROLE COVERS: All Distributors (97%) and direct international accounts (3%).


Increase profitable sales in assigned territory by developing current and prospect accounts into commercial sales. Develops sales opportunities and services customer accounts in assigned territory. Maintains relationships with all levels at assigned customer accounts. Assesses customer product needs and requirements and achieves budgeted sales levels. Protects existing account base and introduces and promotes new products to attract new business. Provides feedback to marketing, applications, product development, and business units on sales and product trends and customer preferences. Remains current in necessary training programs according to the official company training matrix.


Develops and maintains distribution strategy and budgets for distributors; regularly reviews and provides status reports on progress against sales budget
Key decision maker on products for promotion and customers served through distribution channel
Plans, schedules, and makes regular calls to distributors; arranges meetings for various company professionals to provide multi-level support and relationships; communicates results of calls via timely call reports via
Communicates and maintains accurate forecasts for product usage
Coordinates efforts between distributors and internal business resources to ensure effective sales service, customer relations, promotional, and administrative needs
Investigates customer complaints and assures prompt, effective solutions
Responds to distributors inquiries for samples, technical data, and support
Responds to distributor inquiries on the use and application of products
Obtains and reports marketing data for successful achievement of business objectives and strategies; monitors trends, competitive activity, product development, and market penetration; recommends course of action to prevent loss of existing business
Daily cooperation and follow-up with Marketing, Product Development, Customer Service, and Finance staff and company executives
Daily contact with distributors and monitoring of competitive activity
Independently identifies distributor needs and works closely with Marketing, Product Development, business unit and other staff to deliver marketable products in concert with their needs
Receives limited supervision and direction
Must comply with all policies and procedures of the corporation
Perform other duties as required


Bachelor's degree required; Technical degree and MBA is preferred
Must have a minimum of 5 years of sales experience in managing distributors with strong preference in developing distribution strategies and/or product line management within the ingredient industry
Must have polished customer relations and sales skills
Ability to coordinate the efforts of company and distributors to establish strong working relationships
Excellent follow-up, strategy and organizational skills


Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.


Keywords: Balchem, Paterson , Distributor Manager, Powders & Cereals, Executive , New Hampton, New Jersey

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