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Store Manager

Company: Scrubs & Beyond, LLC
Location: Harriman
Posted on: June 22, 2022

Job Description:

Company OverviewScrubs & Beyond is proud to be part of kindthread's ecosystem of brands, dedicated to serving and transforming the healthcare apparel industry while driving positive community impact. For over 20 years, Scrubs & Beyond has offered fashion-forward products and outstanding customer service. Seeing an opportunity to raise the bar and provide a transformative experience catering to discerning healthcare professionals, Scrubs & Beyond has grown its business to become the largest retailer of healthcare apparel and accessories in the country. With the acquisition of Uniform City and Life Uniform companies in 2013, Scrubs & Beyond currently operates 113 stores in 30 states nationwide and is one of the largest scrubs-based ecommerce businesses with a relentless focus on customer experience.Overview Of The PositionOur Store Managers are here to ensure our customers have an amazing shopping experience. Beyond that, you are responsible for maximizing sales (both in store and outside sales) to drive profitability and achieve your store sales goals while maintaining S&B's merchandising and housekeeping standards. You will lead, manage and organize the store according S&B's shared values, policies and procedures.Major Responsibilities/Essential Job Duties

  • Model excellent customer service according to S&B standards
  • Achieve location's sales plan and use performance targets to maximize business results
  • Manage, recruit, on-board, and train all staff
  • Provide proper staff planning according to budget and store needs
  • Implement all merchandising guidelines
  • Effectively manage store inventory (i.e. shipment processing, ticketing merchandise, markdowns, store recovery, stock replenishment, and backroom organization)
  • Take ownership of all loss prevention practices to reduce shrinkage
  • Ensure all cash management duties are followed according to company policy and procedures
  • Follow the store's opening and closing procedures
  • Ring sales on the register, receive and process cash and credit payment, issue receipts and pack merchandise for our customers
  • Communicate regularly with regional manager
  • Follow and execute safety and security routines to prevent loss and guarantee employee and customer safety
  • Have working knowledge and oversee use of all company systems
  • Contact prospective group customers to promote S&B services and solicit group ordersSkill Set
    • Comprehension of standard business practices and the ability to identify processes to help achieve our organizational objectives
    • Broad understanding of our customer needs
    • Capacity to create a positive work environment to motivate self and team
    • Strength to manage conflict directly and firmly
    • Skills to communicate clearly and concisely across the organization
    • Commitment to a flexible schedule
    • Resourcefulness to manage time and prioritize your tasks to ensure they are completed correctly and in a timely manner
    • Math competency to calculate figures and amounts such as discounts, proportions, and percentages
    • Technical aptitude to use company system
    • Knowledge of principles and methods for showing, promoting, and selling products or services
    • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionExperience Profile:
      • Must be at least 18 years of age
      • 1-3 years retail experience
      • Experience in a supervisory capacityEducation: --- A high school diploma or G.E.D. is essential(Associates degree preferred)Scrubs & Beyond is deeply committed to the principles of equity, diversity, and inclusiveness. We recruit, hire, train, compensate and promote without regard to individual characteristics.

Keywords: Scrubs & Beyond, LLC, Paterson , Store Manager, Executive , Harriman, New Jersey

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