Group Sales Manager
Company: Crowne Plaza Suffern
Posted on: June 25, 2022
ESSENTIAL JOB FUNCTION:
- Develop a marketing strategy by analyzing historical, current and
future hotel/market trends and creating selling strategies to
capture the maximum amount of revenue to meet/exceed sales
- Target high revenue sales calls to ensure a successful direct
sales program, in accordance with goals established by department
budget and marketing plan.
-Maximize current hotel key accounts by identifying and capturing
those that offer revenue growth.
-Produce monthly reports and sales forecasts to analyze
current/potential market and sales trends, coordinate activities to
increase revenue and market share and monitor performance to ensure
actual sales meet or exceed established revenue plan.
- Exhibit a positive and involved team attitude to all hotel
departments and maintain open communications with all co-workers
and managers for the best overall performance of the hotel.
-Champion a hospitable culture that promotes a healthy and
productive format of serving others with excellence.
-Develops customer profiles and maintains an effective trace
system, including trace dates and references, to best meet client
needs, resulting in superior account service and increased
-Schedule conventions and/or business group activities at the hotel
and coordinate with other hotel and departments to facilitate
services agreed upon by the Sales office and prospective
-Maintain well-documented, accurate, organized and up-to-date file
management system to serve client and employer in the most
expedient, organized, and knowledgeable manner.
-Develop strong customer relationships through frequent
communication and the use of professional, courteous and ethical
-Develop customer profiles and maintains an effective trace system,
including trace dates and references, to best meet client needs,
resulting in superior account service and increased revenues.
-Promptly follows-up on all customer needs and inquiries in an
efficient and expedient manner.
-Conduct research, surveys, personal investigation and study the
market place and territory to effectively capitalize on the hotel's
strengths and competitor's weaknesses and capabilities.
-Focus on revenue-producing activity and selling time by a
strategic plan that maximizes direct sales efforts.
-Achieve activity goals as established by management and complete
all reports and assignments in an accurate and timely fashion.
-Consistently acquires sales training in an ongoing effort to
-Develop awareness and reputation of the hotel and the brand in the
-Perform Manager-on-Duty functions and shifts as assigned.
Associated topics: administrative, leader, management, manager,
principal, regional sales manager, sales executive, shift lead,
team lead, territory manager
Keywords: Crowne Plaza Suffern, Paterson , Group Sales Manager, Executive , Suffern, New Jersey
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