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Group Sales Manager

Company: Crowne Plaza Suffern
Location: Suffern
Posted on: June 25, 2022

Job Description:

ESSENTIAL JOB FUNCTION:


- Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue to meet/exceed sales goals.
- Target high revenue sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
-Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
-Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
- Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all co-workers and managers for the best overall performance of the hotel.
-Champion a hospitable culture that promotes a healthy and productive format of serving others with excellence.
-Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
-Schedule conventions and/or business group activities at the hotel and coordinate with other hotel and departments to facilitate services agreed upon by the Sales office and prospective clients.
-Maintain well-documented, accurate, organized and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
-Develop strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
-Develop customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
-Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
-Conduct research, surveys, personal investigation and study the market place and territory to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
-Focus on revenue-producing activity and selling time by a strategic plan that maximizes direct sales efforts.
-Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
-Consistently acquires sales training in an ongoing effort to improve performance.
-Develop awareness and reputation of the hotel and the brand in the local community.
-Perform Manager-on-Duty functions and shifts as assigned.

Associated topics: administrative, leader, management, manager, principal, regional sales manager, sales executive, shift lead, team lead, territory manager

Keywords: Crowne Plaza Suffern, Paterson , Group Sales Manager, Executive , Suffern, New Jersey

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