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Sales & Operations Planning Manager - Hybrid

Company: Sysco
Location: Franklin
Posted on: August 6, 2022

Job Description:

US2160 Sysco Guest Supply, LLC

Zip Code:

Minimum Level of Education:
Bachelor's Degree

Minimum Years of Experience:
8 Years

Employment Type:
Full Time

Travel Percentage:
Up to 25%

Who We Are

Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture personal care amenities and a full range of textiles, and, we distribute nearly everything else you find in the hotel public guest areas in the hotel room. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 54 billion dollar, industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. For more information, visit


The Sales & Operations Planning (S&OP) Manager is responsible for the overall demand management and Sales and Operations Planning processes, resulting in balancing of demand and supply efforts for all product lines. This role with work closely with Sales, Marketing, Operations, Finance, and other functions to lead and execute best practice Sales and Operations Planning processes across the enterprise to improve customer satisfaction and enhance results for the business.


  • Manages forecasting and inventory planning activities to meet global customer needs and comply with company goals/standards.
  • Leads team in effectively delivering strategic sourcing services across all categories of spend including chemicals, packaging materials, contract manufacturing, professional services, and other categories of goods and services.
  • Responsible for the monthly Sales & Operations Planning (S&OP) process including meetings related to product forecasts and financial projections, inventory plans, capacity planning, product end of life management, and new product planning.
  • Drives S&OP process to support actions that meet and exceed objectives on inventory goals, fill rate, on time delivery, obsolete inventory, planned vs. produced, etc.
  • Facilitates the S&OP process to ensure proactive communication and recommendations regarding significant current/potential supply performance problems to the appropriate stakeholders (including, but not limited to, schedule feasibility or non-compliance, material or capacity imbalance, excess inventory.)
  • Partners closely with key stakeholders to implement business strategies, validate forecast accuracy/methodology, provide input regarding inventory strategy and align financial and business plans with operational plans through the S&OP process.
  • Generates Slow Moving/Obsolete List issued monthly, in collaboration with the Sourcing Director.
  • Recommends replenishment parameter changes (e.g. safety stock, lead-times, min, max).
  • Establishes clear and robust KPIs to measure progress through S&OP process improvements and their tie to business revenue and profitability plans.
  • Serves as the business unit's point person on financial projections, product availability, production and inventory planning.
  • Responsible for the monthly and annual forecasting process.
  • Ensures through the sourcing process, that the team is optimizing the supply base and creating improvements in the overall supply chain by enhancing the competitive process.
  • Conducts monthly forecast meetings
  • Conducts monthly forecast meetings:
    • Discusses any changes in trends on a monthly basis.
    • Adjusts forecasts as needed in partnership with the Sales, Operations, and Buyers.
    • Keeps team members informed of fast/slow demand for items relative to forecast.
    • Creates presentations relating to the forecast and impacts on the forecast.


      • Bachelor's Degree or relevant years of experience preferred.

        • Minimum of 5 years forecasting management using various forecasting techniques and algorithms in a consumer products or related environment.
        • Experience with statistical forecasting techniques.
        • Previous experience with Demand Planning and Forecast Software solutions.

          • Strong technical proficiency in MS Word, Excel, and Microsoft Project.
          • Proficiency in MRP/ERP purchasing/inventory software).
          • Knowledge of manufacturing industry.
          • Good interpersonal skills.
          • Excellent attention to detail and organizational skills.
          • Must have the ability to problem solve and use judgment to make sound decisions.
          • Communicates clearly and concisely, both orally and in writing.
          • Works both independently and as part of a team.
          • Sets priorities and meet deadlines in a fast-paced and changing environment.
          • Working knowledge of the management of integrated forecast planning systems.
          • Uses forecasting systems to develop strategic and tactical solutions.
          • Forecasting software tool knowledge, helpful but not mandatory.
          • Detail oriented with a systems and numbers aptitude.
          • Sound analytical and reasoning skills.
          • Assertive with the ability to manage multiple tasks.
          • Prioritizes and works well under pressure.

            For information on Sysco's Benefits, please visit


            COVID-19 Precaution(s):
            • Personal protective equipment and masks provided
            • Temperature screenings
            • Social distancing guidelines in place
            • Sanitizing, disinfecting, and cleaning procedures in place


              Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

              We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


              Applicants must be currently authorized to work in the United States.

              We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

              This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Keywords: Sysco, Paterson , Sales & Operations Planning Manager - Hybrid, Executive , Franklin, New Jersey

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