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Account Manager at NELCO

Company: OneDigital Northeast
Location: Suffern
Posted on: September 24, 2022

Job Description:

Account Manager
NELCO WorldwideHybrid remote opportunity (2 to 3 days on-site)
About NELCOPioneer. Protector. Partner. What sets us apart is the world we bring together. You may not know it, but we are all around you. Protecting everyone from patients to people on the move. For over 88 years, we've pioneered innovative radiation shielding solutions, with a passion and commitment that's unparalleled in our industry. With a record of environmental health and social responsibility that's second to none. NELCO ( also performs in the capacity of Design Builder and General Contractor in a variety of markets.The Guardian Door Service division of NELCO provides technical service and repairs for specialty swing and sliding doors to the medical and industrial market. We are seeking an Account Manager to manage and expand existing accounts, schedule and coordinate all aspects of assigned repair projects, and service work in a timely manner while ensuring customer satisfaction.Why You Should Apply

  • Competitive salary and benefits package including health, dental and vision insurance
  • Matching 401(k) plan and paid time off
    Account Manager Job Responsibilities:
    • Account management and new business development; commissioning of new door installations and proposal management
    • Purchasing and inventory functions as necessary to execute the work in a timely fashion
    • Obtain and complete written service reports and forms
    • Coordinate labeling of door systems
    • Coordinate closely with Account Representative for customer satisfaction; facilitate customer satisfaction surveys
    • Respond to assigned emergency service requests
    • Update and keep current manuals, documents, training procedures and videos
    • Maintain compliance with employee health and safety standards (EH&S)
    • Fully vested in understanding of EPR systems
    • Produce detailed estimates by job of the costs entailed in producing GDS products
    • Develop thorough understanding of the markets for the GDS products; identify and seek out specific sales opportunities for these products
    • Research and development projectsAccount Manager Qualifications and Skills:
      • Demonstrated success in understanding technical or mechanical products, ideally, electromechanical operator systems
      • Knowledge in safety systems, electrical circuitry helpful
      • Skilled at prioritizing the various activities involved in scheduling 3rdparty vendors and internal resources to satisfy both customers and internal stakeholders
      • A strong work ethic and a willingness to work "hands-on" when necessary to get the job done
      • Fundamental knowledge of estimating small projects
      • Intermediate-level skills in Microsoft Word, Excel, and PowerPoint
      • Solid interpersonal and communication skills - both oral and written
      • Excellent administrative and organizational skills
      • Solid multi-tasking abilitiesDisclaimers:Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.NELCO is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will NELCO discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

Keywords: OneDigital Northeast, Paterson , Account Manager at NELCO, Executive , Suffern, New Jersey

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