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Office Manager

Company: Hetherington Group
Location: Wanaque
Posted on: November 22, 2022

Job Description:

Hetherington Group has an opening for a candidate for the following full-time position: Office Manager Job Summary: We are looking for an organized, detail-oriented, engaging office manager to join our small but busy research company. You will support the Chief Operating Officer, and work directly with office staff and other executives to ensure business operations are conducted effectively and executed in a timely manner. Must have extensive computer and database knowledge, the ability to work independently and with team members, the ability to maintain client confidentiality, and strong writing and oral skills. With a passion for detail, perfectionism, and order, you will be responsible for ensuring smooth business operations. Job Duties and Responsibilities: Maintain positive and professional staff and client relationships and engagement. Support executives and staff with business development, operational tasks, and perform other administrative tasks as they occur. Suggest and implement new ideas for marketing, business development, and procedural efficiency to improve and grow the company on multiple fronts, in conjunction with executives. CRM support for new cases, client data, sales opportunities, and billing. Approval of staff timesheets, provide onboarding training, and assist with HR requirements. Review and maintenance of office training guides for administrative functions. Support AR collection and processing of credit card payments. Assist in overseeing key tasks for company's annual conference and member management of association. Provide supporting communications and customer service. Schedule online classes on company's virtual learning platform. Support enrollment, troubleshooting, and customer service needs. Oversee that marketing projects are completed within scope and on time. Schedule webinars and assist with enrollment and attendance lists of customers taking both online and in-person classes and provide follow up. Oversee calendar and travel logistics for executive staff. Renew and maintain professional licenses. Keep the office running in an effective and efficient manner. Requirements and Qualifications: Minimum 5 years' experience as an office manager or similar role. Extensive knowledge of Microsoft Office Suite (Word, Excel, Outlook, Calendar, PowerPoint) and Adobe Acrobat; _preferred experience in at least one CRM database management system._ Outstanding communicator, both orally and written. Self-starter who works well independently and meets deadlines. Ability to prioritize given tasks and work efficiently towards completing them. Familiar with common office equipment (printers, copier, fax, etc.). Detail-oriented and exceptional organizational skills. Experience with file management. Strong problem solver and analytical thinker. Professional demeanor. Excellent customer service skills and ability to work with sensitive clients, maintaining confidentiality at all times. Ability to lift 40lbs boxes occasionally. Must have own transportation for occasional local trips (to post office, UPS store, etc.). Details: Applicants will be subject to a full background check. Resume required, with cover letter; please include salary expectations. Standard business hours, with overtime as needed. Casual office environment with dogs. Will be working primarily in the office. Hetherington Group is an equal opportunity employer. Salary is commensurate with experience. About Us: Founded in 1999 by Cynthia Hetherington, Hetherington Group (Hg) is a certified New Jersey Woman Business Owned Corporation headquartered in Wanaque, NJ. Hg is a leader in investigative due diligence, corporate intelligence, and cyber investigations with twenty-five years of global experience in tracking down and exposing vital and sensitive information. Believing knowledge and transparency is key to building partnerships and making sound decisions, Hg consistently consults on myriad international, federal, state, and local investigations, has published an Insiders Newsletter for nineteen years, authored three books, and trained over 180,000 investigators, security professionals, attorneys, accountants, auditors, military intelligence professionals, and federal, state, and local agencies on best practices worldwide.Job Type: Full-timePay: $50,000.00 - $70,000.00 per yearBenefits: 401(k) Dental insurance Health insurance Paid time offSchedule: 8 hour shift Monday to FridayWork Location: One location

Keywords: Hetherington Group, Paterson , Office Manager, Executive , Wanaque, New Jersey

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