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Manager, Operations Reliability

Company: Volvo
Location: Mahwah
Posted on: January 24, 2023

Job Description:

Job Summary:

As the Manager, Reliability Operations , in our Corporate Product Engineering department, you will be an integral contributor to the digital transformation of Volvo Cars USA, a leading disruptor in the automotive industry. You will be integral to supporting operations methodologies and best practices. You will lead and mentor operations team members in implementing and managing a wide range of reliability capabilities located on-prem and in the cloud. You will also work closely with Digital Product Owners to develop and build products that will continue to inspire a richer data-driven culture at Volvo.


  • Define automation requirements for new job workloads, data integrations, and file transfers.
  • Lead the implementation and operations aspect for new reliability initiatives.
  • Facilitate and maintain IT operations transparency, enabling user and business access to data.
  • Monitor the utilization of automation tools for infrastructure provisioning, configuration, and deployment.
  • Design and maintain operations run sheets, performance metrics and team dashboards.
  • Work closely with subject matter experts, engineers, product owners, and business teams.
  • Lead troubleshooting of system and performance problems in Prod/QA/Dev environments.
  • Responsible for the monitoring and success of scheduled jobs (ad-hoc, daily, weekly, month-end).
  • Maintain documentation of workflows.
  • Apply principles of continuous improvement process.
    Required Skills/Abilities:
    • Strong soft skills (communications, influence, problem solving, interpersonal, relationship, emotional maturity)
    • Knowledge of standard methodologies and IT operations in an always-up, always-available service.
    • Strong experience running operations in a multi-platform, multi-country real-time, environment.
    • Familiarity with third party platform integration such as Salesforce, MuleSoft and Adobe.
    • Familiarity with large scale monitoring systems, such as SolarWinds, AppDynamics, Dynatrace, or Splunk.
    • Strong experience in managing cohesive distributed teams.
    • Experience leading teams using Scrum or other Agile project frameworks.
    • Experience with Tivoli, Redwood, Autosys, or other workload schedulers is desired.
    • Strong FTP/SFTP/SSH/Telnet, skills required.
      Education and Experience:
      • BS in Computer Science, Computer Engineering, or related technical field
      • 10+ years in a technical operations support role
      • 2+ years of leading technical teams and people management
      • ITIL Foundation Certificate a plus
      • Automotive experience a plus

        Mahwah, NJ, US

        Job requisition ID: 62748

Keywords: Volvo, Paterson , Manager, Operations Reliability, Executive , Mahwah, New Jersey

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