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Restaurant Manager/ Front of House : $23 [Ramsey, NJ]

Company: Chick-fil-A Ramsey
Location: Ramsey
Posted on: March 20, 2023

Job Description:

Job DescriptionSalary Options: $23/hr.We Offer:

  • Health insurance contributions up to $500 monthly
    • Uniform stipend: Two complete Uniforms - Shoes included - 50% off Chick-fil-A Branded uniforms
      • Free employee meals - Catering Stipend
        • Educational scholarship
          • Bonus Plan Structure after first 3 months of trainingJob Description:The Operations Manager for Chick-fil-A at Ramsey is responsible for all operational activities associated with the front of the restaurant, including order taking and fulfillment, drive-thru operations, hospitality and team member development. The Operations Manager is prepared to execute daily operations with a high degree of excellence, across the above mentioned of operational activities. This position supports the position of Owner/Operator. This role sets the standard for "Operational Excellence" and leads by example while mentoring and developing the team members.Responsibilities Include:
            • Deliver a remarkable dining experience for all guests
              • Development of Team Leaders and Team Member behaviors
                • Maintains and develops a sense of urgency that creates a surprisingly fast service
                  • Execution of systems that ensure a refreshingly clean environment
                    • Maintains work environment that ensures and promotes food safety
                      • Vigilant attention to the organization and appearance of the Front of House
                        • Cash management operations
                          • Deliver weekly FOH or BOH performance reports to Leadership Team
                            • Coaches, evaluates, and holds accountable Front of House Team Members
                              • Responsible for Opening and Closing of Restaurant
                                • Lead shift of 10-20 Team Members at a time
                                  • Able to fulfill catering orders totaling over $250
                                    • Ownership of 1 or 2 specific area of the restaurant (ex: Catering Fulfillment, Mobile Ordering Platform, Customer Experience Surveys)
                                      • Able to fulfill operational needs in the restaurant at a high levelRequired Qualifications:
                                        • 2 Year Higher Education Degree or Equivalent
                                          • 2 Years in Restaurant Leadership Role or Equivalent
                                            • Available to work 2 evenings per week and 3 Saturdays a month, 40-50 hours a week.
                                              • Strong analytical and problem solving skills
                                                • Experience in operations within customer service industry
                                                  • Must have strong computer skillsDesired Qualifications:
                                                    • Drive-Thru Experience
                                                      • ServSafe Certified
                                                        • This person must be skilled in time management.
                                                          • This person must be self-directed and highly organized.
                                                            • This person must have advanced computer skills.Core Characteristics:
                                                              • Servant Leadership
                                                              • Places others before self
                                                                • Creates opportunity for other people to achieve success
                                                                  • Assumes responsibility and does not shift blame to others
                                                                    • Empathizes with members of the team to lead from a place of trust
                                                                      • Organization
                                                                      • Strong communication/verbal skills
                                                                        • Ability to have situational awareness to organize and reallocate priorities as needed
                                                                          • Strong attention to detail within the restaurant
                                                                            • Growth Minded
                                                                            • Actively works to develop Director team, and ensure leadership is growing future leaders
                                                                              • Has an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellence
                                                                                • Constantly seeking improvement in experience and efficiency to grow sales of the restaurant
                                                                                  • Communication
                                                                                  • Clearly communicates vision to the team so it is both heard and comprehended
                                                                                    • Communicates with language that demonstrates positivity, clarity and empowerment to the team
                                                                                      • Able to send messages to multiple layers of the restaurant: messages will reach team of 100 or moreJob Type: Full-timeSalary: $23 /hour

Keywords: Chick-fil-A Ramsey, Paterson , Restaurant Manager/ Front of House : $23 [Ramsey, NJ], Executive , Ramsey, New Jersey

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