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Operations Manager (Chester, NY)

Company: Coach USA
Location: Chester
Posted on: May 22, 2023

Job Description:

Operations Manager
Location: Chester, NY

Start Date: ASAP

Job Type: Full-Time

Starting Salary: $78,000 Annually

Hours: TBA-Must be Flexible

Days Off: Saturday/Sunday

Looking for a new and exciting career? We are actively hiring an Operations Manager to join our growing team!
Coach USA, has a new and exciting career opportunities for an Operations Manager at our Chester, NY location.

Primary Duties & Responsibilities:

  • Interface with both customers and Coach USA Staff
  • Ensure a daily consistent set up of all gates in preparation for rush hour
  • Must be knowledgeable of all gates and routes
  • Provide a nightly re-cap of operations at ShortLine locations
  • Will communicate with central dispatch at all locations when necessary
  • Ensure employees are following proper policies and procedures
  • Responsible for maintaining operational budgetary requirements and apply solid business principles
  • Review paperwork turned in by drivers to ensure pay and billing data is complete and accurate
  • Audits all operational documentation, including work tickets against dispatch day sheet/schedule.
  • Reviews/adjust schedules to assure efficiency and vehicle and operator availability
  • Assigns operators and vehicles to routes and schedules coordinating last minute changes accordingly
  • Forwards safety items to Maintenance Department
  • Enters Operator/coach assignments into Distinctive program
  • Recommends and processes disciplinary action, when appropriate to General Manager
  • Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution


    • Transit Background required
    • Strong written/verbal skills
    • Problem-solving and verbal communication skills
    • Must be motivated
    • Ability to lead and work independently as well as in a group environment
    • Applicable computer experience/skills
    • Must have the ability to determine vehicle travel to ensure safe and timely transportation of passengers
    • Must have the ability to comply with current traffic and driver safety regulations as well as other applicable Federal, State, and local regulations and system policies
    • Must have the ability to learn, understand and follow all public transit routes/schedules
    • Ability to work in a fast paced, ever-changing environment
    • CDL preferred but not required


      • Medical, Dental, Vision
      • Company Paid Life Insurance
      • 401(k) with Company Match
      • Paid Weekly/Direct Deposit
      • Paid Vacation/PTO/Holiday

        Coach USA, INC. would love to discuss your qualifications for this position.
        To learn more about your next big career change! APPLY NOW!

        Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Keywords: Coach USA, Paterson , Operations Manager (Chester, NY), Executive , Chester, New Jersey

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