General Manager

Company: FASTSIGNS International. Inc
Location: Stamford
Posted on: June 2, 2025

Job Description:

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Profit sharingFASTSIGNS is a leading visual communications company known for our specialized signage and branding solutions. We help businesses of all sizes communicate their message effectively through innovative sign and graphic solutions. Our commitment is to deliver a superior customer experience and exceptional results through quality products and outstanding service.Position Overview:We are seeking a dynamic and experienced General Manager to lead our team and oversee the operational, financial, and managerial aspects of our FASTSIGNS center. The General Manager will be responsible for driving sales growth, ensuring customer satisfaction, and maintaining operational excellence in alignment with our brand values.Key Responsibilities:
  • Leadership & Team Development:
    • Lead, mentor, and develop a team of sales and operations professionals.
    • Foster a positive and motivational work environment that aligns with FASTSIGNS' culture and values.
    • Implement effective training programs to ensure team members are knowledgeable and skilled.
    • Operational Management:
      • Oversee day-to-day operations, ensuring efficient workflow and high-quality outputs.
      • Implement and maintain operational procedures and policies to enhance productivity and ensure compliance with company standards.
      • Manage inventory, equipment, and resources efficiently to optimize productivity and cost-effectiveness.
      • Financial Performance:
        • Develop and manage budgets, ensuring financial goals and KPIs are met or exceeded.
        • Analyze center performance and implement strategies to optimize profitability.
        • Prepare and present regular reports on financial performance, forecasts, and strategic initiatives.
        • Sales and Business Development:
          • Drive sales and marketing efforts to grow the customer base and increase market share.
          • Build and maintain strong relationships with key clients and local businesses.
          • Collaborate with the sales team to develop and implement effective sales strategies and campaigns.
          • Customer Experience:
            • Uphold the highest standards of customer service and satisfaction.
            • Address and resolve customer inquiries and issues promptly and professionally.
            • Ensure that every customer interaction reflects the FASTSIGNS brand and values.Qualifications:
              • Proven experience in a managerial role, preferably within the signage, print, or related industries.
              • Strong leadership and team management skills.
              • Excellent communication and interpersonal skills, with a customer-focused mindset.
              • Proficient in business and financial acumen, with the ability to analyze and interpret data.
              • Strong problem-solving and decision-making abilities.
              • Ability to work effectively in a fast-paced, dynamic environment.Preferred Qualifications:
                • Experience with sign-making software and processes.
                • A degree in Business Management or a related field.
                • Familiarity with local market dynamics and industry trends.Benefits:
                  • Competitive salary with performance-based incentives.
                  • Opportunities for professional development and career growth.
                  • A supportive and friendly work environment dedicated to innovation and customer satisfaction.
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Keywords: FASTSIGNS International. Inc, Paterson , General Manager, Executive , Stamford, New Jersey