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IT Radiology Applications Analyst, Full-Time

Company: Holy Name Medical Center
Location: Teaneck
Posted on: May 4, 2021

Job Description:

Job Title: IT Radiology Applications Analyst Department: Information Technology FLSA Status: Exempt Position Summary: IT Radiology Applications Analyst to provide support to Radiology and Medical Imaging Systems across the organization. The IT Radiology Applications Analyst is responsible for the design, implementation, validation, and support of multiple Radiology applications (RIS, Intellipsace PACS, Voice Recognition, Advanced Post Processing, and related ancillary systems). The IT Radiology Applications Analyst ensures the design, configuration, integration, and user experience of these imaging applications, meets business and clinical objectives. The IT Radiology Applications Analyst consults with organizational clinicians, staff, and vendors of the imaging applications and is responsible for the configuration, testing, problem identification, issue resolution, and on-going support of the assigned applications including new implementations and upgrades. Requirements: Education: Bachelors Degree in related field or equivalent experience Skills: * A working knowledge of radiology processes, procedures and workflows in a hospital/clinical setting. * Working knowledge of DICOM and HL7 interfacing. * Working knowledge of SQL, databases, networking, modality integration, MS windows. * Experience in Radiology Information Systems implementations. * Project management experience, including working with cross-functional teams. * Previous experience with GE IDX, Stentor, IntelliSpace PACS, PowerScribe 360, Magview, Penrad, and GE/Hologic Mammography imaging solutions. * Strong technical, software & infrastructure experience a plus. * Intermediate knowledge and experience with healthcare IT clinical applications, integrated workflows, and systems. * Working knowledge of workflows between ordering systems, worklist, voice recognition, PACS and other applications. * Ability to work independently in a fast-paced environment and quickly adapt to new situations. * Strong analytical and problem-solving abilities. * Excellent organizational skills and detailed oriented. * Ability to react and respond to complex situations with a calm and creative approach. * Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience: The ideal candidate for IT Radiology Applications Analyst should have minimum of 2-3 years demonstrated experience in applications analysis, implementation management and supporting systems in a hospital setting. Experience and knowledge of PACS, Voice Recognition system (MModal or Powerscribe), DICOM, HL7, Active Directory (AD), Networking and remote support. CIIP designations preferred. * (2-4) year of experience in a relevant clinical and/or healthcare administration role/function. * (2-4) years of experience with RIS, PACS and Voice Recognition solutions is required. * (2-4) years of experience working with Mammography modalities and workstations. * (2-4) years working with or supporting GE Centricity RIS/IC or Philips iSite. * (1-2) years of experience managing IT implementation projects/applications. * At least 1-year experience with design, configuration, maintenance, troubleshooting, upgrading, testing, and supporting clinical imaging applications. * Fundamental knowledge of Hospital Radiology workflow such as RIS, PACS, or EMR/EHR. * Fundamental knowledge of medical modalities, image transmission, DICOM Modality worklist. * Fundamental knowledge of human anatomy and exams conducted in a radiology department. * Comprehensive knowledge of DICOM, Network and typical HL7 integration and messaging. Computer Applications: Experience with the following computer applications is highly desired: * Microsoft Office products (Word, Excel, Power Point, Project, Visio) * Google Workspace ( Gmail, Meet, Chat, Sheets, Docs, Sites, ect.) Essential Functions of the Job: Core Duties and Responsibilities: * Provide application support for radiology systems including, but not limited to, PACS, RIS and Voice recognition. * Work directly with Radiologists to ensure optimal performance of Radiologist workstations, third party applications, and all IT related equipment that is required for Radiologist interpretation of imaging studies. * Oversee, coordinate, and participate in implementations and upgrades of new and existing Radiology Systems and applications. * Coordinate with IT Technical Support Center and Desktop support staff for issue escalation and physical support activities. * Collaborate with vendors, IT teams, and Biomedical Engineering for new modality installs, testing and connectivity to the PACS. * Coordinate with vendors, IT teams, Biomedical Engineering to provide network and modality support. * Support PACS/RIS interfaces with other clinical systems and affiliate institutions (i.e. Magview, Teleradiology). * Work with Radiologists, technologists, and other stakeholders to design PACS and IT workflows that provide optimum patient care while maximizing productivity. * Support and maintain the diagnostic reading workstations used by Radiologists. * Address system performance issues in an urgent manner and communicate updates and resolution to all parties involved. * Monitors system activities, resources and performance. Reboots interfaces and examines error logs. * Coordinate and conduct PACS/RIS training for physicians and staff. * Track and communicate application/system enhancement requests and issues to the appropriate IT team and/or vendor support team. * Provide rotating on-call coverage after hours and on weekends. Major Duties and Responsibilities: * Actively participate in the planning, implementation and support of PACS/RIS related projects. * In the absence of the IT Project Manager, functions as a project manager for project implementations. * Provide support in the evaluation and selection of alternatives for integration with the Hospital RIS/PACS systems. * Support the creation and execution of a regular QC program for diagnostic workstations. * Support the day-to-day operation of all current Radiology Information System, Clinical Information Systems and Other Medical Imaging Applications, including but not limited to the picture archiving and communication system (PACS), the radiology information system (RIS), PowerScribe (voice recognition), and other advanced processing imaging applications. * Support in the installation of new DICOM modality connections by analyzing HL7 interface messages to validate data flow. * Help implement best practices and standards in radiology and imaging processes. * Provide technical and administrative support of the Mammography Reporting System. * Prepare reports on quality measures, performance metrics, or other department goals and objectives when requested. * Participate in application upgrades, patch installations and infrastructure change that impact Radiology and Imaging system, including conducting regression testing, working with end users on newly added (or modified) functionality and supporting the move to production. * Support the clinical systems and workflows to ensure compliance with HIPAA privacy, security and confidentiality requirements. * Coordinate with IT Network/System Administrators to ensure appropriate application access rights are assigned and maintained. * Maintain comprehensive knowledge of PACS/RIS integration architecture to recommend enhancements to system maintenance, user support process and training programs. * Maintain fundamental analytical skills in the use of Crystal Report writer and SQL query language. * Maintains fundamental knowledge of HealthCare integration standards, such as HL7, DICOM, XML, and HTML. * Develop and maintain fundamental knowledge of clinical applications user functionality, whether implemented or not. * Develop and maintain fundamental knowledge, at a server or back-end level, of Clinical application functionality. * Develop and maintain fundamental knowledge, from a user perspective, of clinical applications workflow.

Keywords: Holy Name Medical Center, Paterson , IT Radiology Applications Analyst, Full-Time, Healthcare , Teaneck, New Jersey

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