Store Associate
Company: Goodwill Industries Of Greater New York
Location: Rockaway
Posted on: August 7, 2022
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Job Description:
Job Description Position Title: Store Associate Department:
Retail Reports To (Title): Store Manager Position Type: FLSA -
Non-Exempt Supervising Staff: NO Location: Rockaway, NJ For a
limited time you will receive a $500 signing bonus after 90
successful work days PLUS earn weekly bonuses for meeting your
store goals (Offer available in select locations) GENERAL PURPOSE:
The Store Associate is responsible for all functions of Production,
ensuring the efficient and effective flow of merchandise from the
stockroom to the sales floor. The Store Associate is to be a
---Goodwill Ambassador--- and is expected to role model
Goodwill---s mission in all actions and interactions in order to
create a positive customer-centric experience. ESSENTIAL FUNCTIONS:
Have a friendly customer service attitude. Consistently achieve
brand productivity standard for donation processing, replenishment
and clearance pulls. Maintain stockroom standard operating
procedures (SOP) to support efficient and effective handling and
placement of merchandise, visual props, marketing and fixtures in
order to maximize sales and productivity. Execute efficient and
effective donation processing by executing sorting, tagging and
pricing to standard; track and communicate units/racks per hour
productivity to store leadership. Support, understand and adhere to
Goodwill NYNJ visual and operational standards in order to maximize
merchandise presentations when flowing product from the stockroom
to the sales floor. Partner with store leadership to ensure all
aspects of replenishment are properly executed to include: Fill the
floor, recovery of the floor, merchandise rotation, and merchandise
adjustments. Engage in, maintain and support safety standard on
sales floor and in the stockroom; communicate safety concerns to
store leadership. Engage all customers and donors, providing best
in class customer experience. Share Goodwill NYNJ mission with our
donors while attending the donations area, providing an exceptional
customer experience and showing appreciation for their donation by
handling with care. While acting as the Donation Attendant, provide
a donor receipt, presort all donations to Goodwill NYNJ standard,
ensuring product is properly prepped for processing by the Stock
team. Adhere to all Goodwill and personnel policies and procedures;
follow good safety and security practices including reporting
safety hazards and injuries to the Store Manager, HR, and/or Job
Coach if applicable. DAILY ACTIVITIES: Donations Greet customers
and donors within 30 seconds of entering with a friendly and
positive attitude and offer to assist with donation if needed.
Offer a receipt for donations and educate every customer about
applicable literature. Keep the inside/outside of the donation
area, neat clean, and organized. Thank every customer for their
donation and invite them to return. Facilitate contactless donation
process by ensuring that blue bins/cages are set up directly inside
the donations area for stores with a separate donations entrance
and that blank receipts will be available for donors on small table
in donations area. Follow policy for safe handling of product for
processing of donations upon receipt. Maintain count on donors on
tracking tool. Sorting & Grading Separate donations of textiles,
homewares, electronic, shoes and accessories out of bins and cages
onto processing tables, conduct a quality check, and organize items
into containers. Sizing & Hanging Neatly hang garments on racks
according to size and garment category, and to preserve their shape
Tagging & Pricing Tag items with the appropriate color of the week
and price category, and place barb to avoid damage of product;
price with colored stickers depending on item type. Pushing and
Placing Push racks, carts and totes of product to the sales floor
and place product onto fixtures. Activities are subject to change
to meet business needs with management approval QUALIFICATIONS: 1
year of Retail or Customer Service Experience preferred. Previous
Stock experience required. High School Diploma, equivalent or
combination of education/experience required. SKILLS REQUIRED:
Proven ability to drive and exceed individual and store results.
Proven ability to build lasting relationships with customers and
colleagues. Ability to adapt to and engage with different
customers. Strong communication skills with customers, sales
leadership team and colleagues. Demonstrated collaborative skills
and ability to work well within a team. Ability to receive feedback
and take action when appropriate. Accuracy and attention to detail
required. Ability to work a flexible schedule based on business
needs which includes, evenings, weekends and holidays. Ability to
handle multiple tasks while working in a fast---paced and
deadline---oriented environment. In addition to the functions
described above, this role may include other responsibilities and
duties as assigned on occasion, based upon Goodwill NYNJ needs or
requirements. Note: Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions of
this position. WORKING ENVIRONMENT: List of materials and equipment
used are Computers, faxes, copiers, phones. Travel requirements are
minimal HAZARDOUS EXPOSURE CATEGORY: ---X--- in the appropriate
category for the role. I. ____X_____ involves an inherent potential
for contact with blood, body fluids or tissues. Appropriate
protective measures are required for every employee engaged in
Category I tasks. II. __________ Involves no exposure to blood,
body fluids, or tissues, but potential exposure in usual work.
Employees performing Category II tasks don---t need to wear
protective equipment, but they should be prepared to put on
protective equipment on short notice. III. __________ involves no
exposure to blood, body fluids, or tissues, although situations can
be hypothesized under which anyone, anywhere, might encounter
potential exposure to body fluids. PHYSICAL REQUIREMENTS LIFTING
REQUIREMENTS- --- X--- in the appropriate level for the role. 1.
_____Sedentary work-Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently to lift, carry,
push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time, but may involve
walking or standing for brief periods of time. Roles are sedentary
if walking and standing are required only occasionally and all
other sedentary criteria are met. 2. _____Light work-Exerting up to
20 pounds of force occasionally, and/or to 10 pounds of force
frequently, and/or a negligible amount of force constantly to move
objects. Physical demand requirements are in excess of those for
sedentary work. 3. _ __Medium work-Exerting 20 to 50 pounds of
force occasionally, and/or 10-25 pounds of force frequently, and/or
greater than negligible up to 10 pounds of force constantly to move
objects. Physical demand requirements are in excess of those for
light work. 4. __ X __Heavy work-Exerting 50 to 100 pounds of force
occasionally, and/or 25-50 pounds of force constantly to move
objects. Physical demand requirements are in excess of those for
medium work. _____Very heavy work-Exerting in excess of 100 pounds
of force occasionally, and/or in excess of 50 pounds of force
frequently, and/or in excess of 20 pounds of force constantly to
move objects. Physical demand requirements are in excess of those
for heavy work. Our Vaccination Policy Beginning August 13th for
Good Temps employees, volunteers and interns who work in
residential and congregate settings, and beginning August 27th
otherwise, all Mission Services and Administrative employees,
volunteers, interns, contractors, and visitors to any Mission-
related or Admin location in NY or NJ are required to provide
either one-time proof of vaccination, or weekly proof of a negative
COVID-19 test in order to be able to continue to work. All
unvaccinated employees, volunteers, interns, contractors and
visitors MUST wear masks. Employees, volunteers, interns,
contractors, and visitors must be fully vaccinated in order not to
have to present weekly proof of negative testing. However, if an
individual has one dose by August 13th, 2021 or August 27"., 2021,
depending on their program, they do not need to submit weekly proof
of negative testing as long as proof of the second dose, if needed
to complete vaccination, is provided within one (1) month (30
days). If no proof is provided, weekly testing will be required
once that month elapses. Join Goodwill NYNJ to be part of an
innovative organization that values the people we serve as well as
our employees who help us fulfill our mission each and every day We
employ a people centered approach. That means that while our
mission focus is to empower individuals with disabilities and other
barriers to employment to gain independence through the power of
work, we also strive to create an environment of wellbeing for our
employees and their families. As a Goodwiller (that's what we call
ourselves) You'll get to enjoy the following benefits and more ---
Access to 3 different health plan options, with robust national
networks, and no referrals --- Low-cost dental and vision coverage,
as well as a great variety of voluntary benefits --- 1% Employer
supplemental contributions to 401a and an additional 1% match to
your 403(b) employee deferrals for eligible employees --- 15
vacation days, 6 personal days, 7.5 sick days and 10 holidays, for
full-time employees in year 1. Our generous vacation package
increases in subsequent years of employment --- Other employee
discounts for travel, entertainment, mobile phone plans, etc. We
hope you will consider joining the Goodwill NYNJ team in our
journey to empower our communities and our internal team.
Keywords: Goodwill Industries Of Greater New York, Paterson , Store Associate, Hospitality & Tourism , Rockaway, New Jersey
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