IT Manager (w/ SAP troubleshooting experience )

Company: Robert Half
Location: Ramsey
Posted on: January 16, 2022

Job Description:

Our client is seeking a full-time IT Manager based out of its Allendale, NJ corporate office. We regard highly qualified staff as our key asset and guarantee of success in attaining our ambitious business goals. If you are looking to join a dynamic company, offering a range of interesting roles, then we are the right choice for you. We are looking for highly motivated employees for our innovative development projects and due to the strong demand for our current products. We offer you challenging, creative tasks and development opportunities. This person will be responsible for technology support for business in US and Canada. As part of their role, this person will provide technical guidance on various aspects of IT including infrastructure, and application support. This position reports to the VP of Finance and will partner with local business and liaison with global teams as well. Your tasks: --- Provide technical support for the Allendale, NJ headquarters, ecommerce and retail stores throughout US and Canada including ticket follow-up, inventory and onboarding. --- Liaison between the company and any outside contractors and global company headquarters office. --- Manage IT-related contracts and leases for office/store support (phone service, alarm and security systems, copiers and scanners, internet) and application support (Microsoft, Zoom, POS software). --- Manage and audit all in-house equipment (computers, laptops, monitors, keyboards, phones). --- Manage and audit all POS Systems in stores. --- Contribute/Manage to on-going projects (ex. cloud migration, application integration and website improvements). --- Provide advice towards IT strategy and keep to date on new software and solutions. --- Analyze, recommend and support Business Continuity and Disaster Recovery Planning. --- Ability to manage both infrastructure and application technologies--- Excellent verbal and written communication skills--- Goal-oriented and entrepreneurial thinking and acting--- High degree of personal responsibility--- Conceptual and analytical way of thinking and working--- Assertiveness--- Strong understanding of business goals--- Innovative business partner willing to recommend strategy to help the organization respond to marketYour Qualifications:--- Degree in computer science or related field--- Minimum of 5 years practical experience in planning and operating IT technologies with proven project management expertise.--- Microsoft Windows/Office, desktop and network infrastructure support required.--- Familiarity with SAP, Lightspeed, Salesforce, iMedia, BigCommerce, Phone Systems, WuFoo, Adobe licenses is preferred.--- Ideally experienced in international/multi-brand context with knowledge of the luxury retail industry.--- Understanding of retail compliance and regulations (like PCIDSS and CCPA), cloud concepts, IT security standards and SAAS.

Keywords: Robert Half, Paterson , IT Manager (w/ SAP troubleshooting experience ), IT / Software / Systems , Ramsey, New Jersey