Desktop Engineer
Company: Phaxis - Technology
Location: New York City
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Fully On-Site Role in Midtown
NYC Our client, a financial firm based in midtown NYC is looking
for a motivated & driven Desktop Engineer to join the team. This
role is ideal for someone who is passionate about technology, eager
to learn, and ready to grow into more advanced engineering
responsibilities. You will assist with deploying, maintaining, and
supporting desktop systems, hardware, and software across the firm
in a fast-paced trading environment. Key Responsibilities Provide
day-to-day technical support for end users, including
troubleshooting hardware, software, and at times white glove
service. Assist with setting up, imaging, and configuring Windows
systems and mobile devices. Support user onboarding and
off-boarding, including account setup, equipment distribution, and
workstation preparation. Perform routine system updates, patching,
and software installations through management tools. Help maintain
and update asset inventory, ensuring accurate tracking of all
devices. Support the Desktop Engineering team with device lifecycle
management, including repair, replacement, and decommissioning.
Collaborate with IT teams to ensure security standards, policies,
and configuration baselines are followed. Document processes,
solutions, and troubleshooting steps in the IT knowledge base.
Escalate complex issues as needed while continuing to learn and
contribute. Required Qualifications 2 years of experience in IT
support, help desk, or desktop. Basic understanding of Windows
operating systems and typical enterprise software. Familiarity with
Active Directory, user permissions, and account management. Working
knowledge of network fundamentals (DNS, DHCP, Wi-Fi, VPN.) Strong
working knowledge of cybersecurity best practices. Experience with
hardware troubleshooting for desktops, laptops, and peripherals.
Strong communication, customer service, and problem-solving skills.
Preferred Skills (Big Plus) Exposure to Cybersecurity platforms,
Cloud services and Microsoft Administration. Basic scripting
knowledge (PowerShell, Python or similar). Experience supporting
remote and hybrid employees. Certifications such as Network, and/or
Microsoft certifications.
Keywords: Phaxis - Technology, Paterson , Desktop Engineer, IT / Software / Systems , New York City, New Jersey
