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Recruiter and Engagement Coordinator

Company: Home Instead
Location: Suffern
Posted on: February 23, 2021

Job Description:

The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment of CAREGiversSM. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients.--Primary Responsibilities:

  • Answer each employment inquiry in a friendly, professional and knowledgeable manner.
  • Develop and implement new recruitment strategies online and within the community.
  • Schedule and conduct applicant interviews in an efficient and professional manner.
  • Following the Home Instead Standards conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.
  • Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
  • Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead-- Standards and additional optional training.
  • Develop CAREGiver engagement strategies
  • Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution
  • Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
  • Prepare and publish the monthly newsletter within the deadline
  • Evaluate and update all orientation and training materials as needed
  • Plan and successfully execute all CAREGiver meetings
  • Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
    • Maintain regular attendance at the office to execute job responsibilities
      • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
      • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.--Secondary Responsibilities:
        • Conduct client/CAREGiver introductions as needed
        • Perform any and all other functions deemed necessary----Education/Experience Requirements:
          • High school graduation or the equivalent
          • One year of related business experience or an equivalent combination of education and work experience may be considered
          • Must possess a valid driver's license--Supervisory Responsibilities:
            • This position will be responsible for overseeing all of the functions performed by the CAREGiver staff--Knowledge, Skills and Abilities:
              • Must demonstrate excellent oral and written communication skills and the ability to listen effectively Must have the ability to work independently, maintain confidentiality of information and meet deadlines
              • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
              • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
              • Must demonstrate knowledge of the senior care industry
              • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
              • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
              • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
              • Must present a professional appearance and demeanor
              • Must have the ability to operate office equipment
              • Must be patient and congenial on the telephone
              • Must have computer skills and be proficient in Excel and Word
              • Must have the availability to work evenings or weekends as required
                • Must have the ability to perform duties in a professional office settingMust have the ability to work as a part of a teamMust demonstrate excellent organizational skills Benefits:
                  Competitive--salaryMedical, Dental, Vision and Aflac--offered401KPaid time off--Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Paterson , Recruiter and Engagement Coordinator, Other , Suffern, New Jersey

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