NY - Asset Protection Associate

Company: PharmaCann Inc
Location: Chester
Posted on: April 9, 2021

Job Description:

Company Description

Join the movement!

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, Pharmacann Inc. operates dispensaries and production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

Asset Protection personnel are responsible for ensuring the safety and security of PharmaCann/Verilife patients, customers, employees, vendors, and facilities. Asset Protection Associates will ensure strict adherence to all security and Asset Protection protocols Standard Operating Procedures, state and local regulations, and company required controls. This position has a secondary reporting relationship to the Director, Asset Protection and Corp. Security.

Duties And Responsibilities Or (Essential Functions)

• Helps drive a positive service experience by building relationships, exhibiting empathy, and providing solutions
• Interacts with customers, vendors, and employees to maintain a safe environment
• Vigilantly performs all entry/exit control protocols
• Adheres to strict check-in procedures per state regulations
• Ensures the safety and security of all associates, patients, customers, and vendors while on-premises
• Monitors electronic surveillance and security alarm systems
• Performs Asset Protection tasks and manage access control systems
• Carries out inspections to verify the integrity of security during and after business hours
• Patrols internal and external areas
• Assists with internal and external investigations as needed with the highest level of integrity confidentiality (including theft and fraud)
• Perform Asset Protection related audits and inventory control functions
• Review and investigate POS/NAV analytical reports
• Assists in ensuring all operational policies and procedures are adhered to appropriately and professionally greets and registers patients, customers, vendor and/or employees
• Conducts staff protective Asset Protection and security awareness campaigns, signage and promotions
• Security searches at a highly effective and efficient manner
• Facilitate relationships with 3rd party vendors including inspectors.
• Accurately file and maintain manifests and cash transaction logs after each delivery.
• Provides assistance as directed during an emergency
• Performs lockup and unlock duties of designated areas as required
• Reports security, fire, and safety risks and keep a record of daily activities
• Monitors traffic and parking on facility property
• Maintains a clean and organized work area
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, inventory, outreach, visual merchandising and delivery acceptance
• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
  
  Qualifications
  
  • Minimum 21 years of age
  • A Bachelors Degree is preferred and/or an equivalent combination of education and/or experience
  • Must have strong interpersonal skills to greet and manage patient/customer or employee interactions
  • 2-3 years of previous Asset Protection and loss prevention experience in a similar setting preferred
  • Valid driver's license and ability to successfully pass a Motor Vehicle Record background check
  • Steady employment history
  • Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
  • Communicates well with employees, customers and patients
  • Strong attention to detail, and able to record information accurately
  • A positive attitude
  • Ability to handle interactions with irate customers in a professional manner
  • Ability to escalate employee, patient or customer issues properly or to the proper personnel/management
    Working conditions
    
    This position operates in a professional store environment. This position routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires long work hours, weekends, nights, overtime as needed, holidays and open work availability. In addition, this position may require minimal travel. This position may be required to work outdoors and/or during inclement weather.
    
    Physical Requirements
    
    While performing the duties of this job, this position incumbent is regularly required to visually observe, talk and hear. In addition, this position incumbent is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.
    
    Direct reports
    
    N/A
    
    Additional Information
    
    All your information will be kept confidential according to EEO guidelines.
    
    PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Keywords: PharmaCann Inc, Paterson , NY - Asset Protection Associate, Other , Chester, New Jersey