Digital Service Specialist -LFS/PPS
Company: Canon USA
Location: Paramus
Posted on: April 10, 2021
|
|
Job Description:
Location: US-NJ-ParamusRequisition ID: 24515Category: Field
ServicePosition Type: Full-TimeOverview
Services and maintains Canon Solutions America supported cut sheet
products and certain large format products in accordance with
Service and Parts Standards to achieve efficiency and a high level
of customer satisfaction. Diagnoses routine mechanical and system
failures using established procedures and perform basic customer
network installs. Unresolved problems will be escalated in
accordance with standard procedures.
Responsibilities
- Diagnoses routine mechanical and system failures, using
established procedures for products on which you are certified.
- Services and repairs designated equipment, as assigned, to Canon
standards and specifications and are successful on those repairs
with support as required.
- Reports to manager product failure trends and serviceability
issues with necessary supported documentation ensuring accurate
information and record keeping.
- Meets customer demands by providing efficient, responsive and
accurate Field/Shop/onsite repairs.
- Properly maintains all technical information, FSR's, Expense
Reports and Canon property assigned.
- Communicates with supervisors and other departments, if
necessary, regarding the solution of escalated technical and/or
customer service related problem areas.
- Possesses good customer communication and satisfaction
skills.
- Responsible for maintaining the performance of machines to which
you are assigned as the primary engineer.
- Responsible for maintaining performance at a level which help to
achieve the districts overall metric targets.
Qualifications
Typically requires general education and/or vocational training but
little to no experience.
- Associates degree in electronics or electrical engineering
capacity from an accredited college or technical school or
equivalent experience.
- Possess a basic understanding of internet environments.
Successful completion of the 120 day introductory period and
completion of the PDIF new hire class.
- May require some travel (valid driver's license and acceptable
driving record necessary).
- Must be able to work in a 24x7 environment, perform shift work
and do on-call rotations (applies to those servicing PPS\LFS
equipment).
- Required to take all necessary steps to obtain security and/or
other clearances required by customers to enter the customers'
premises.
- Must be able to lift 50 lbs and be in a mobile activity more than
50% of the time (walking, standing, stooping/kneeling).
Company Overview
About our Company - Canon Solutions America provides industry
leading enterprise, production, and large format printing
solutions, supported by exceptional professional service offerings.
With the technology offerings of the Canon and Oc brands, Canon
Solutions America helps companies of all sizes find ways to:
improve sustainability, increase efficiency, and control costs in
conjunction with high volume, continuous feed, digital and
traditional printing, and document management solutions. A wholly
owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is
headquartered in Melville, N.Y. and has sales and service locations
across the U.S.
Canon Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan, profit
sharing, success sharing, educational assistance, recognition
programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with
Disabilities/Protected Veterans.
If you are not reviewing this job posting on our Careers' site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers.
#CSA
Posting Tags
#LI-NL1 #PM20 PI133533459
Keywords: Canon USA, Paterson , Digital Service Specialist -LFS/PPS, Other , Paramus, New Jersey
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsCertified Nursing Assistants(FT Benefits Package and ***$1000.00*** Bonus Description: Constellation Health Services with Company: Constellation Health Services Location: Westport Posted on: 04/22/2021 Carvana: Car Detailer / Lot Attendant (1st Shift) Description: About CarvanaAt Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate (more...) Company: Carvana Location: Levittown Posted on: 04/22/2021 Safety Scientist Description: Kelly Services-- has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a long-term temporary opportunity to work as a Safety (more...) Company: Kelly Services Location: Levittown Posted on: 04/22/2021 Registered Nurse Westport CT Description: Job DescriptionRegional Director of Resident Services The Regional Director of Resident Services RDRS , along with the Executive Director and Resident Services Director RSD is responsible for overseeing (more...) Company: Maplewood Senior Living LLC Location: Westport Posted on: 04/22/2021 CDL Truck Driver - Lease - Earn Up to $120,000/Year - Great Benefits Description: Job DescriptionLease-to-Own: No Money Down, No Credit Check, Walkaway Lease LEASE PURCHASE OWNER OPERATOR OPPORTUNITIES Don't Wait, Call Now NEW WORRY-FREE WALKAWAY LEASE No credit check. No money (more...) Company: U.S. Xpress - Lease Purchase Location: Westport Posted on: 04/22/2021 2020-2021 US New Financial Advisor Description: At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located (more...) Company: Edward D. Jones & Co., L.P Location: Levittown Posted on: 04/22/2021 Caregiver / CNA - Help to build a new agency - referral bonus Description: Always Caring of CT intends to support, care for and bring out the best Company: Always Caring of Connecticut Location: Westport Posted on: 04/22/2021 Tree Cutter/Groundsman - Hiring Immediately Description: Looking for a place where you can thrive SavATree---s mission is to take our passion for nature and keep this country---s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and (more...) Company: SavaTree Location: Levittown Posted on: 04/22/2021 Drive with Gopuff - Earn up to $21/hour! Description: Job DescriptionGopuff , a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive , an app that (more...) Company: Gopuff Location: Levittown Posted on: 04/22/2021 Scheduling Assistant Description: REPORTS TO: Scheduling ManagerSheraton Caregiver aspires to consistently working hard to providing the highest standard of in-home care services for being the provider-of-choice in the community and (more...) Company: Sheraton Caregivers - Westport, CT Location: Westport Posted on: 04/22/2021 |