PatersonRecruiter Since 2001
the smart solution for Paterson jobs

At Your Service Center Associate

Company: Macy's
Location: Rockaway
Posted on: April 10, 2021

Job Description:

About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the -Academy- for retail careers.
A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

Job Overview:
The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Essential Functions:


  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup
  • Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app.
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free.
  • Demonstrate knowledge of store products and services to drive sales and minimize returns.
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed.
  • Follow store's audit policies and procedures.
  • Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures.

    Qualifications and Competencies:

    • High School Diploma or equivalent required
    • 1-2 years related experience


      • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
      • Resourceful and able to adapt quickly to changing priorities
      • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
      • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

        Physical Requirements:

        • Position requires prolonged periods of standing/walking around store or department
        • May involve reaching, crouching, kneeling, stooping and color vision
        • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
        • Frequently lift/move up to 25lbs


          This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under here.
          STORES00

Keywords: Macy's, Paterson , At Your Service Center Associate, Other , Rockaway, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Arborist Climber
Description: Looking for a place where you can thrive SavATrees mission is to take our passion for nature and keep this countrys outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn (more...)
Company: Savatree
Location: Levittown
Posted on: 04/22/2021

Handyman Wanted for Bathroom Remodeling Company
Description: FULL TIME - YEAR-ROUND - STEADY WORK - TOP PAYPositionNeeded For Busy Bathroom Remodeling Company.
Company: Luxury Bath
Location: Levittown
Posted on: 04/22/2021

Safety Scientist
Description: Kelly Services-- has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a long-term temporary opportunity to work as a Safety (more...)
Company: Kelly Services
Location: Levittown
Posted on: 04/22/2021


CDL Truck Driver - Lease - Earn Up to $120,000/Year - Great Benefits
Description: Job DescriptionLease-to-Own: No Money Down, No Credit Check, Walkaway Lease LEASE PURCHASE OWNER OPERATOR OPPORTUNITIES Don't Wait, Call Now NEW WORRY-FREE WALKAWAY LEASE No credit check. No money (more...)
Company: U.S. Xpress - Lease Purchase
Location: Westport
Posted on: 04/22/2021

Tree Cutter/Groundsman - Hiring Immediately
Description: Looking for a place where you can thrive SavATree---s mission is to take our passion for nature and keep this country---s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and (more...)
Company: SavaTree
Location: Levittown
Posted on: 04/22/2021

Tree Climber
Description: Looking for a place where you can thrive SavATree---s mission is to take our passion for nature and keep this country---s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and (more...)
Company: SavaTree
Location: Levittown
Posted on: 04/22/2021

Scheduling Assistant
Description: REPORTS TO: Scheduling ManagerSheraton Caregiver aspires to consistently working hard to providing the highest standard of in-home care services for being the provider-of-choice in the community and (more...)
Company: Sheraton Caregivers - Westport, CT
Location: Westport
Posted on: 04/22/2021

2020-2021 US New Financial Advisor
Description: At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located (more...)
Company: Edward D. Jones & Co., L.P
Location: Levittown
Posted on: 04/22/2021

Licensed Expense Insurance Representative
Description: Job Description Licensed Expense Insurance Representative What if your job was more than
Company: Lincoln Heritage Life Insurance Company
Location: Levittown
Posted on: 04/22/2021

CDL-A Company Drivers - Regional, Home Weekly - $5K Sign-on Bonus!
Description: CDL-A Company Drivers - Regional, Home Weekly - 5K Sign-on Bonus Here at Blackhawk Transport, we treat every associate and customer with honesty and integrity, tapping into each person's potential to (more...)
Company: Blackhawk Transport
Location: Levittown
Posted on: 04/22/2021

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Paterson RSS job feeds