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Dental Front End Administrative Position

Company: CMADC
Location: Monsey
Posted on: May 3, 2021

Job Description:

PRIMARY RESPONSIBILITIES Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system.SPECIFIC DUTIES Manage day-to-day operations of dental office Open and close dental office according to office protocol Review the office for a neat, professional appearance and make necessary changes Check the daily schedule for accuracy and post it in all treatment rooms Answer and respond to telephone calls with professionalism Review supplies for reception and provide order to Dr. Maintain petty cash Ensure that HIPAA Notice of Privacy Practices Notice is on display Patient Management Maintain a professional reception area; organize patient education materials, etc.Greet and welcome patients and visitors to the practice Check in patients according to office protocol, verifying and updating patient information Manage recall and inactive patient system Oversee patient relations & handle patient complaints, under Dr. indirect supervision Help explain office policy to patients Confirm the next day?s appointments according to protocol and patient preferences Schedule patients for efficient use of doctor and staff time Check patient quick-fill list to try to fill in cancellation and no-show appointment times Collect payment from patients at the time of treatment Make follow-up appointments as needed Prepare financial treatment plans and present plan options to patient at end of their appointment Assist in the treatment room as needed Records Management Gather and accurately record insurance information from patients See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Accurately file patient information Arrange patient charts and radiographs for the next day?s appointments Track cases and referrals to and from other doctors Insurance Update insurance information on all patients at all times Submit treatment plans for predetermination of benefits Prepare claim forms for patients with dental insuranceOrganize supporting materials for claim forms, such as radiographs or written narratives, as directed by Dr.Mail or electronically submit claim forms from office Assist in the resolution of problems with third-party payers Inventory Management Monitor inventory and order dental office supplies as neededMonitor and make sure all dental office equipment is working properly

Keywords: CMADC, Paterson , Dental Front End Administrative Position, Other , Monsey, New Jersey

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