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Head of Data Transformation - C15

Company: Citigroup Inc.
Location: Florida
Posted on: November 18, 2021

Job Description:

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Citi's Global Consumer Bank (GCB) is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We're looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: We Take Ownership, We Deliver with Pride, and We Succeed Together. Overview of the Role As Global Consumer Technology (GCT) Head of Data Transformation, you will report directly to the GCT Head of Consent Order Transformation Office that is chartered to ensure that we have clear ownership, integrated execution plan, and adequate staffing model for delivery of Regulatory Business Critical Milestone (RBCM) project activities to execute phase-level regulatory commitments. The purpose of this role is to strengthen Citi's risk data aggregation capabilities and internal risk reporting practices, and to enhance risk management. This role will implement and adopt the overall data quality strategy related to identification of business needs, reactive data quality (i.e., identify/log/resolve issues promptly following their impact); proactive data quality (i.e., identify/log/resolve issues promptly before they have any impact); and preventative data quality (i.e., prevent data quality issues). The leader in this role will also help formulate business cases to support investment in data quality management and socialize with key stakeholders. Priorities Include: * Responsible for examining data in a comprehensive manner, throughout its life cycle. * Establishing robust data governance that will be designed to facilitate completeness, accuracy, consistency, and timeliness, as well as well controlled processes to support management, operations, and financial and regulatory reporting requirements. * Implement Data Governance associated end-to-end oversight processes / forums, including scope definition, risk reduction metrics, data quality requirements, identification of risks and fixes / mitigations, and demonstrate evidence of the implemented solutions. * Transform workstream planning activities, including milestone sizing, system impact, risks, assumptions, issues, dependency analysis. * Demonstrates data/technology risk management thought leadership with respect to challenging the key technologies and practices adopted to build data capabilities in the businesses and functions. * Challenge the risks taxonomy to define the data risks which the organization seeks to mitigate and the metrics that capture Data Governance risks associated with the delivery of data quality. * Responsible for setting process improvement reengineering vision/strategy and translating into capability building training & mentoring internal staff technical & change management expertise development, as well as, extending it across the business. * Drive execution to increase operational efficiency, reduces process variation, and consequently gaps in customer experience; increase growth & innovation. * Provide leadership, development opportunities, performance management, development and succession-planning, staff communications, and positive interactive working environment to ensure the highest productivity and employee engagement, globally. * Apply knowledge of business products, processes and technology to identify opportunities for further strengthening of the control environment across the business. * Keep abreast of competitive landscape. Is considered a subject matter expert in the field of control management. * Manage, inspire, and attract top industry talent to deliver best in class digital experience for our customers. * Champion an inclusive and diverse global mindset in order to attract a deep and diverse talent pool within the organization that includes effective coaching and development. * Perform end-to-end review and challenge of program deliverables to confirm quality and adequacy of deliverables against program target state and regulatory commitments and expectations * Coordinate with Internal Audit on internal closure process for the program * Ensure sustainability of programs through appropriate capability building and implementation of best practice change management Organizational Scope * Champion an inclusive and diverse global mindset in order to attract a deep and diverse talent pool within the organization that includes effective coaching and development. * Ultimate accountability for a robust technology controls environment. This includes driving excellence in engineering capabilities, automation, monitoring, risk mitigation, compliance and culture. * Evaluate opportunities and enable measurable improvements quickly and best utilize resources, while building a technology roadmap that matches strategy and direction. * Manage best-in-class quality and simplification methodology and governance of process management. * Partner with senior engineers and engineering managers to develop best practices. * Establish and maintain a high performing, open culture based on integrity and strong partnership and financial responsibility. Strong leadership skills and presence; can lead through influence / without formal authority. * Communicates effectively and impactfully to all levels of an organization, from engineers to Board members. * Self-starter who brings high sense of urgency, and energy, to assignments and goals. * Comfortable with ambiguity and change. * Passionate about improving employee and customer experience. * Has strong project management skills, deploys a flexible approach to meet the needs of a broad group of diverse stakeholders, while driving an inclusive culture. * Derive critical insights from technology research, market analysis and market trends that will ensure solutions and services that excel in the digital age and translate these into tangible opportunities; work with stakeholders, product owners, and cross-functional teams to define / communicate the technology approach and delivery plan to meet rapidly evolving market demands. * Forge a response to the pressing challenges ahead, to deliver solutions in multiple dimensions, such as digital enterprise strategy, incubation and innovation, experience transformation, digital operations and digital trust. Qualifications The ideal candidate will come from an international organization and be a visionary leader in risk & control, automation and monitoring. Bachelor degree in computer science, business or a related field. Masters degree or equivalent experience preferred. * 15+ years relevant work experience, including experience leading large, cross-functional teams across engineering, program management and risk & control. * Demonstrate strong, successful experience as a strong data governance manager. * Must possess thorough understand of BCBS 239. * Hands-on development of risk models involving market, credit and operational risk, assure controls are operating effectively, and provide research and analytical support a plus. * Extensive global compliance and related experience, and strong knowledge of business processes utilized in the Financial Services Industry. * Solid understanding of rules, laws, and regulations, and specific regulatory requirements impacting Citi's products and services. * Knowledge of critical regulators, regulatory requirements and Citi Compliance. * Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge and general understanding of relevant banking regulation and supervisory expectations for large complex financial institutions. * Consistent experience managing teams and large, strategic cross-functional or enterprise projects Previous program/project management, consulting, technology and/or management experience. * Strong analytical and quantitative skills; Data driven and results-oriented. * Experience in affecting large culture change. * Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge and general understanding of relevant banking regulation and supervisory expectations for large complex financial institutions. * Proven ability to influence decision-making at all levels within an organization and influence non-directs through data and a vision in a variety of contexts * Deep technical knowledge, with the ability to break down the work involved in solving them, and the impact of those decisions on engineering * Demonstrates sound business judgment, analytical acumen, consumer-centric mindset and communication skills. * A record of fostering a clear vision, translating that vision to action, and delivery of business measurable outcomes. * High level of diplomacy and relationship management skills. Ability to inspire trust, influences others, promote collaboration and motivate. Skilled at building and maintaining relationships. * Highly detail-oriented, deadline-driven, and able to embrace change without frustration. * Delivery of high-quality strategic large-scale projects. * Ability to manage senior staff as well as manage staff remotely across multiple locations, time zones and cultures. * Demonstrated track record and ability to influence external organizations. * Self-directed, motivated and managed; ability to deal with imperfect information, decision and drive to successful conclusions. Requirements * Take the lead on the design, implementation, and successful delivery of large-scale technology risk & control capabilities. * Pragmatic problem solver, applying judgment and experience to balance trade-offs between competing interests. You are flexible, adapting your approach to meet the needs of the organization. * Play a significant role in the career development of others. * Keep abreast of industry trends. You effectively research and benchmark our technology against other competitors in the industry. You understand that many problems are not essentially new. * Capable of driving change across a large global organization through thoughtful planning, building productive relationships and ensuring accountability. * Be creative and passionate, driven by a desire for innovation and creation of an amazing client experience - smart risk taking - outside the box thinking. * Able to understand organization's goals, capabilities and gaps to gain alignment on a successful strategy. * Builds talent and develops teams including celebrating excellence, initiative and courage; actively looks to recruit highest level talent. * Enables economic value and positive social impact for clients, companies, governments, and communities. * Works collaboratively and encourages others to achieve the best results for our clients. * Thinks and acts both globally and regionally to identify scalable solutions and promote alignment of strategies while allowing for market differences. * Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo. * Stays up to date with industry trends and brings industry knowledge to Citi while exemplifying a transformational mindset. * Demonstrate an ability to identify and act upon unique insights and apply them to solve unmet needs and an expertise leveraging/synthesizing competitor, emerging technology, and other marketplace trends to draw out implications to support the team's overall mission and goals.

Keywords: Citigroup Inc., Paterson , Head of Data Transformation - C15, Other , Florida, New Jersey

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