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Part Time Road Supervisor

Company: Transdev
Location: Hillburn
Posted on: June 23, 2022

Job Description:

Overview

Hiring Immediately!

Part Time Road Supervisor for our Rockland County facility! $25.00/Starting Salary

Join the Transdev team and launch your career!Transdev is seeking a transportation Dispatcher/Road Supervisor to worknights and weekends consisting of 8-10 hours shifts for their service in Rockland County. The ideal candidate will be responsible for providing excellent customer service to both our passengers and our drivers and they will have responsibility in both the dispatch office and on the road.

Why Work with Us?


  • $25.00 per hour salary!
  • Medical, Dental and Vision
  • Holiday pay!
  • Paid time off!
  • 401(K) with a Company match!
  • State-of-the-art facility!
  • Ability to advance your career!
  • Work in a state-of-the-art facility!
  • Ability to work with great people and a caring Company!


    At Transdev, we are taking actions to protect and take care of our employees and customers.

    Here is what we're doing to keep you and us healthy:


    • Strict adherence to CDC Guidelines
    • Enhanced vehicle cleaning/disinfecting measures with concentrated focus on high frequency touch areas
    • PPE Distribution (Hand Sanitizer, masks, gloves)
    • Social Distancing Enforced
    • Enhanced facility cleaning/disinfecting measures with concentrated focus on high frequency touch areas


      Responsibilities


      • Assigns transportation services and maintains check out logs.
      • Assigns stand-by or extra-board operators in the event of operator absences, increased service volumes or in order to minimize service disruptions as a result of traffic, vehicle malfunctions, operator problems and/or emergency situations
      • Maintains attendance log for operators and other appropriate staff.
      • Assigns vehicles giving consideration to preventive maintenance schedules and capacity needs.
      • Maintains two-way communication with operators, providing information on customers, cancellations, and directional assistance when necessary.
      • Monitors operators and trip status, making adjustments and reassignments as necessary to ensure on time performance.
      • Maintains scheduling and performance data in the event of real-time operations.
      • Documents accurately and appropriately daily events related to service.
      • Communicates effectively with operations staff regarding scheduling or passenger issues.
      • Maintains professional demeanor and appearance.
      • Handle multiple tasks accurately and effectively in a fast-paced environment.
      • Assists operators in overcoming operational challenges.
      • Ensures operators are fit-for-duty at all times and ensures scheduling compliance.
      • Conduct on-road observations of service to ensure proper implementation of all operating rules and procedures.
      • Ensures operator pre- and post-trip operating procedures.
      • Responds to any service-related assignment given by TOR Dispatcher or Manager.
      • Communicate face-to-face with the riding public as outreach and customer service, and to answer any questions on the ground.
      • Assesses safety conditions of all aspects of bus service and monitors operator and passenger behavior while in service.


        Other duties as assigned to ensure the efficient operation of the department.

        Qualifications


        • High school diploma or equivalent.
        • 1-2 years previous dispatch and/or customer service experience.
        • 1-2 years previous transportation supervisory experience.
        • Must be able to worknights and weekends consisting of 8-10 hours shifts.
        • Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.
        • Excellent communication skills both verbal and written a must.
        • Detail oriented, well organized, and possess effective time management skills.
        • Proven customer service and interpersonal skills a must.
        • General knowledge of Windows-based computer operating system and Microsoft office package.
        • Must be able to work as a member of the team.
        • Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.
        • Ability to adapt and remain flexible in a fast-paced environment.
        • Able to use multi-line phone system and handle multiple tasks concurrently.


          Physical Requirements:


          • Must be able to work shifts or flexible work schedules as needed.
          • Majority of work is accomplished indoors and in air conditioned or well ventilated facilities and be able to work outdoors in varying weather conditions.
          • Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
          • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
          • Performs physical activities that require considerable use of arms, repetitive hand-wrist motion, and occasional walking, stooping, and handling of materials.


            About Transdev:

            Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

            For more information, check our website at www.transdevna.com

            The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

            The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

            Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

            Job Locations USA-NY-Hillburn

            Posted Date 1 week ago (6/10/2022 2:47 PM)

            Requisition ID 2022-22706

            Position Category Customer Service/Call Center/Dispatch/Reservationist/Scheduler

            Internal Reference 166

            Company/Division Transdev Services








Keywords: Transdev, Paterson , Part Time Road Supervisor, Other , Hillburn, New Jersey

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