Patient Care Coordinator

Company: UnitedHealth Group
Location: Teaneck
Posted on: March 16, 2023

Job Description:

Optum is the premier medical practice in New Jersey serving patients in Hudson, Bergen, Passaic, Essex, Middlesex, Burlington, and Camden counties. We have over 60 locations and 180 board certified medical providers specializing in Adult Medicine, Pediatrics, ENT, Foot & Ankle, Gastroenterology, Rheumatology, Cardiology, Behavioral Health, Physical Therapy, Allergy & Immunology, Developmental Health, Pain Management, Chiropractic and Optometry.As a National Committee for Quality Assurance "Level III- Patient Centered Medical Home," Optum is able to provide patient-focused precision medical care to the entire family and is committed to providing patients with the highest quality medical care.In addition to providing the highest quality of care, Optum offers its patients the best hours of operation of any private practice in the country. Patients have around-the-clock access to a health-care team and have the benefit of same day and walk in appointments. As an advocate for prenatal health and education, Optum offers prenatal classes every weekend free of charge. Optum believes in giving back to their community and the patients they serve through health fairs, charitable giving/foundation, and free medical education.ThePatient Care Coordinatorperforms a variety of secretarial and administrative duties to assist the Medical Provider with providing patients with the highest standards of medical care and a positive customer service experience.Primary Responsibilities:Performs insurance verification on the date of servicePerforms referral documentation promptlyCollects co-pays or outstanding balances on the date of serviceGreets patient when entering the practiceObtains accurate and updated patient information, such as name, address, insurance informationFiles and maintains medical recordsConfirms and schedules appointmentsAnswers telephone calls promptly and courteously,Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports.May include more complex scheduling for referrals, managing authorizations, or scheduling for more complex patient needs.Adheres to the standards identified in Optum's Employee Policy Manual.Cooperates with other Optum employees to achieve specific team goals.All Optum employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirementsWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at:http://uhg.hr/uhgbenefitsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)2+ years of experience in a medical office setting2+ years of customer service experienceBasic computer knowledgeAbility to work in a fast-paced environmentReliable transportation as there will be travel to other officesFull COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationPreferred Qualifications:Basic knowledge of Epic EMR softwareBasic knowledge of medical terminologyAbility to speak Spanish orPortuguese and EnglishSoft Skills:Superior organizational skills and accuracyExcellent problem solving and people skillsTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers with Optum.Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #Red

Keywords: UnitedHealth Group, Paterson , Patient Care Coordinator, Other , Teaneck, New Jersey