Lead Supervisor I

Company: Tapestry, Inc.
Location: Paramus
Posted on: May 25, 2023

Job Description:

The successful individual will leverage their proficiency in Retail Management to...
* Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience
* Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
* Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
* Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
* Stay current with market competition, industry, fashion trends and customer shopping behaviors
* Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
* Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
* Manage daily operational tasks according to Coach standards including selling and service
* Serve as a leader within the building when upper management is out of the businessThe accomplished individual will possess...
* At least 1 year of previous management experience in a luxury retail service environment preferable
* Possess current knowledge of fashion trends and competition in the marketplace
* High school diploma or equivalent; college degree preferred
* Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
* Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
* Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Keywords: Tapestry, Inc., Paterson , Lead Supervisor I, Other , Paramus, New Jersey