Charter Coordinator (Paramus, NJ)

Company: CoachUSA
Location: Paramus
Posted on: May 28, 2023

Job Description:

Charter CoordinatorFull TimeLocation: This position allows for working remotelyTravel: 10%Looking for a new and exciting career opportunity? We are actively hiring a Charter Coordinator to join our growing Business Development team at Coach USA.Job Summary:Coach USA is combining one of the largest managed bus fleets in North America with an expanded capability to source third-party operators in order to offer customers needed capacity on a timely basis. The Charter Coordinator is responsible for managing all aspects of the charter trip, from quoting, confirmation, billing, fulfillment, issue resolution, to any required post-trip follow-up. The position requires demonstrated strong customer service skills and ability to manage multiple tasks and deadlines; possess strong organizational skills.Duties & Responsibilities:Gathering trip information from customers to determine service needs and trip viability Receiving payment and tracking compliance with terms and conditions; deposits and final paymentBooking charter trips through local operating companies and/or third-party fleet operatorsCoordinating the fulfillment of charter bookingsMonitoring progress of charter trips to ensure successful completionAdvising customers of potential services issues and helping to resolveUpdating customer management software to ensure accurate customer recordsJob Qualifications:Ideal candidate has minimum 3 years of experience in a charter operations and/or sales role within the passenger transportation industryAble to perform in a team environment to deliver customer solutionsExcellent customer service skillsDemonstrated ability to multi-task and manage time effectivelyStrong problem solving abilities to find solutions to issues that arise before, during and after a charter tripProficient with Microsoft Office SuiteWe offer:Competitive wageExcellent benefitsVacation, PTO and 10 paid holidays401(k) plan with employer matchFor consideration, candidates can upload their resume directly through quick apply at www.coachusa.jobsIn compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, non-job-related disability.PDN-992f4c36-832e-4ae0-8908-34b1ac2f27a5

Keywords: CoachUSA, Paterson , Charter Coordinator (Paramus, NJ), Other , Paramus, New Jersey