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Junior IT Support Technician for MSP with Azure Fundamentals

Company: Delaney Computer Services, Inc.
Location: Warwick
Posted on: April 6, 2021

Job Description:

  • Candidates for this position should have already obtained or be enrolled in the Microsoft Azure Fundamentals track with an exam scheduled. They should have foundational knowledge of cloud services and how those services are provided with Microsoft Azure. This certification is intended for candidates who are just beginning to work with cloud-based solutions and services or are new to Azure.

    We're looking for the right person to join our small IT support team, where you can grow your IT support skillset while you work alongside our experienced IT professionals. To be considered for this position, you must have an IT education or equivalent work experience in your background, be familiar with Azure Fundamentals, and be ready to apply what you've learned with DCS.

    You should be driven by solving IT problems, not be overly sensitive, consistently expand your professional knowledge, not afraid to let your inner geek shine, and remain professional and confident with clients at the same time.

    This job doesn't always end at the end of the day and will require you to take home issues to be solved and occasionally work weekends and holidays on a rotating schedule

    The ideal candidate will have a technology background and education, be certified in Microsoft 365 Azure Fundamentals, driven by problem-solving, improving processes, is well organized, presentable, and has a genuine interest in technology.

    You will need to demonstrate that you are technically proficient with the Microsoft 365 solution stacks like Office 365, Active Directory, Microsoft Windows Server 2016-2019, Desktop operating systems, and an understanding of networking related issues.

    What does DCS do?

    DCS is a Managed IT Service Provider or MSP that provides Fully Managed IT Support services to small through mid-sized business clients throughout NY and NJ primarily engaged in the Insurance, Finance, Accounting, and Legal markets. Our solution stack includes; Servers, Desktops, Microsoft Office 365 Cloud, Firewalls, Cybersecurity, Offsite Backups, managed compliance.

    What will you be doing?

    Although a bulk of your job will be to solve day-to-day front-line IT support issues mainly consisting of Microsoft 365 support and troubleshooting network connectivity and authentication issues. You will be doing this from our main office in Mahwah, NJ, and expect to be sent out to client sites, as needed, to implement IT upgrades, set up new IT equipment, and install network devices and printers, etc.

    Requirements
  • Be Local - You MUST live within 20 miles of our Mahwah NJ office and be authorized to work in the US
  • Must have reliable daily transportation
  • Have an ability to demonstrate technical understanding of Microsoft 365
  • Pass a full criminal background investigation and have a clean, valid driver's license
  • Technical School, Associates degree or equivalent prior work experience
  • Track record of consistency and the ability to complete tasks
  • Familiarity with the small business IT market and business class computers
  • Excellent verbal and written communications skills with a good personality and have the ability to deal with clients in a professional manner
  • Document your daily work in an IT ticketing system
  • Ability to multi-task, prioritize, and manage time effectively on without constant supervision

    Benefits

    We offer a competitive benefits package which includes the following
    • Competitive sales commissions and performance bonus
    • 401K with company match of 4% + company profitsharing plan
    • Bring your small dog to work
    • Vacation and Sick Time
    • Company-sponsored Health Care Benefits including dental and vision protection

Keywords: Delaney Computer Services, Inc., Paterson , Junior IT Support Technician for MSP with Azure Fundamentals, Professions , Warwick, New Jersey

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