Consulting Principal - Not-for-Profit Practice - Any Location

Company: Sullivan, Cotter and Associates, Inc.
Location: Paramus
Posted on: April 8, 2021

Job Description:

Consulting Principal - Not-for-Profit Practice - Any Location Consulting Principal - Not-for-Profit Practice - Any Location

• Consulting Principal - Not-for-Profit Practice - Any Location PRIMARY DUTIES AND RESPONSIBILITIES Project Management and Client Relationship Management
  • Assess and advise on the design and administration of executive and employee compensation programs to achieve business goals and effectively manage the workforce.
  • Oversee the analysis of executive and employee total compensation programs, including the evaluation of findings and development of recommendations.
  • Evaluate and design incentive plans or alternative reward systems; identify opportunities to improve alignment and strengthen plan design.
  • Provide day-to-day management of client relationships, including large, complex client relationships requiring highly-seasoned technical expertise and relationship skills:
    • Be independently responsible for collaborating in the development and design of complex project management plans.
    • Interact regularly with clients and assist as a client advisor, including attending project meetings, building and maintaining client relationships, and being proactive in anticipating client needs and questions.
    • Make appropriate modifications and approve final comprehensive, timely, and successful project work plans and sequential steps to address client issues.
    • Develop strategic plan designs and implementation strategies that address clients' needs and provide creative solutions.
    • Oversee execution and delivery of projects that meet or exceed client expectations.
    • Accurately assess client needs and expectations and effectively leverage firm-wide resources and subject matter expertise to maximize client satisfaction.
    • Develop and maintain strong client retention and high client satisfaction levels.
    • Manage and mentor Client Delivery Team (CDT) assigned to project.
    • Review budget with CDT leader, monitoring staff hours versus budget and approving client invoicing.
    • Lead efforts to ensure that client work is performed consistently according to SullivanCotter's standards, adhering to the firm's quality assurance policies and procedures.
    • Contribute to the development or quality review of firm-designated tools, processes, and methodologies to ensure greater efficiency, higher productivity, and greater project quality. Strategic Marketing, Business Development, and Sales
      • Generate client consulting opportunities by identifying appropriate business targets, engaging in those opportunities, executing a strategic sales process, and managing the prospect intake procedure.
      • Expand current client services by introducing other SullivanCotter service offerings to grow client revenue and identify prospective project opportunities.
      • Partner with growth team leaders to develop strategies for generating new revenue and expanding the target market client portfolio.
      • Participate in and contribute to successful marketing and prospecting activities with SullivanCotter target prospects.
      • Develop and maintain client and prospect pipelines to ensure ongoing projects for full staff resource utilization.
      • Provide thought leadership for the strategic development of consulting service offerings that address trends in the not-for-profit sector and compensation consulting industry.
      • Develop third-party professional relationship contacts (e.g., law firms, other consultancies, benefits administrators or trustees, etc.) and become active in local and industry-related networks to drive business growth opportunities.
      • Define gaps in consulting talent to support practice and client delivery and the skills and experiences needed to close the gap. Leadership
        • Model behaviors for building and fostering a collaborative work environment that improves associate engagement and attracts and retains valued contributors.
        • Foster collaboration at all levels across the organization and encourage staff to draw upon each other and work together within and across practice areas and project teams.
        • Influence colleagues at all levels by understanding and adhering to SullivanCotter standards, procedures, and approaches.
        • Demonstrate a strong market and industry reputation and network of professional contacts that support building a pipeline of new clients and potential recruits for SullivanCotter. EDUCATION AND EXPERIENCE REQUIREMENTS
          • Bachelor's or Master's degree in a related field.
          • Minimum of ten (10) years' experience in a human resources (HR) consulting firm or ten (10) years of compensation experience at the middle to senior management level.
          • Seven (7) plus years of experience in selling HR consulting projects. Experience in selling consulting solutions to the not-for-profit sector is a plus.
          • Demonstrated industry expertise keeping abreast of research, new regulatory developments, techniques, and innovations.
          • Ability to establish new client relationships through networking, and prospecting techniques via research-based tools.
          • Experience and knowledge of leveraging social media as a platform for personal and corporate brand building is a plus.
          • Ability to translate complex, technical concepts into easy to understand language.
          • Solid technical knowledge and experience working with Excel, Word, and PowerPoint.
          • Role model problem-solving and critical-thinking skills and the ability to:
            • Breakdown complex client issues into manageable parts for systematic application of tailored service offerings that collectively address the larger issue.
            • Demonstrate the ability to effectively recognize links between complex industry pressures, client business influences, and regulatory environmental factors when developing strategic solutions to complex problems.
            • Elicit and integrate individual client issues into the context of their total compensation strategy to determine appropriate solutions.
            • Demonstrate the ability to successfully assess client risks, benefits, and parallel solutions and effectively weigh the costs, benefits, and risks for success in making decisions.
            • Excellent interpersonal, coaching, writing, oral, and presentation skills are required, including the ability to:
              • Foster an open and effective channel of communication with clients and across teams that facilitate rapid problem resolution and satisfaction.
              • Demonstrate a strong command of business language and industry terminology; effectively review and guide the communication skills and abilities of more junior staff and speak with and influence C-level executives and senior management members.
              • Serve as a role model in everyday communication and provide constructive feedback that helps other associates develop personal skills and effectiveness.
              • Serve as a role model in presenting effective and best-in-class client proposals, reports, and presentations that engage the audience and result in successful projects and new clients.
              • Effectively respond to matters by drawing upon industry knowledge, subject-matter expertise, client research, and skills and experiences to effectively manage audience inquiries.
              • Excellent project management and organizational skills and ability to manage and execute tasks in a high-pressure environment.
              • Strong attention to detail. BEHAVIORAL ATTRIBUTES
                • Self-starter with demonstrated ability to successfully manage and direct complex project deliverables in a very driven and changing organization.
                • Proven ability to develop and maintain longstanding relationships with clients.
                • Ability to work effectively with ambiguity.
                • Flexibility, adaptability, and the ability to work under tight deadlines and changing needs.
                • Ability to lead a group and exhibit successful and positive role model behaviors.
                • Ability to, and interest in, developing junior staff.
                • Intellectual curiosity, seeking opportunities to develop new skills. Applicants for employment must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.

Keywords: Sullivan, Cotter and Associates, Inc., Paterson , Consulting Principal - Not-for-Profit Practice - Any Location, Professions , Paramus, New Jersey