Lead Salesforce Service Cloud Consultant
Company: stellar consulting
Posted on: May 15, 2022
Stellar Consulting Solutions is a boutique business & technology
consulting company headquartered in Atlanta, GA. We deliver high
quality, agile, and experienced workforce for niche technology
projects of any scale. We help forward thinking clients to solve
specific problems by understanding their needs and align talent
that can move fluidly
to match skill supply and demand on a real-time basis.
Stellar Consulting has a unique combination of technical and
digital skills to recruit, engage, and retain qualified talent. We
have a stellar reputation for striving to achieve high ethical
standards. Our use of Innovative techniques and industry best
practices has made us one of the fastest growing boutique firms
delivering to enterprise business.
Title: Lead Salesforce Service Cloud Consultant
Location: Mahwah NJ
Develop end to end Salesforce solutions using Configuration and
Customization - Lightning components, APEX Class, Triggers,
Visualforce pages, etc. Automate business processes using
Salesforce automation tools: Process Builder, Workflows, Formulas,
Flow, Assignment Rules and email Alerts. Build integrations between
Salesforce and external applications using REST, SOAP APIs, oAuth
and Single Sign-On. Working expertise with Service Cloud & Service
Business Processed (Email to Case, Web to Case, Live Chat, Live
Message, Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case
Routing, Queues, Public Groups, and User Group Assignments).
Migrate changes from development to test to production environment
using a vendor devops product. Perform data updates / migration
using Data Loader and other Salesforce tools. Strong knowledge with
Agile Development Methodology. Participate in daily scrum meetings,
analyze and assign user stories to agile development team. Perform
independent code reviews and ensure the code achieves 85% test
coverage. Strong Ability to debug and resolve issues/defects.
Author technical approach and design documentation. Collaborate
with the offshore team on design discussions and development items.
Salesforce Certification: Platform Developer
Thanks and Regards,
Stellar Consulting Solutions, LLC.
Keywords: stellar consulting, Paterson , Lead Salesforce Service Cloud Consultant, Professions , Mahwah, New Jersey
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