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Lead Salesforce Service Cloud Consultant

Company: stellar consulting
Location: Mahwah
Posted on: May 15, 2022

Job Description:

Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly
to match skill supply and demand on a real-time basis.

Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business.

Title: Lead Salesforce Service Cloud Consultant
Location: Mahwah NJ
Duration: 12Months+

Job Description:
Develop end to end Salesforce solutions using Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, etc. Automate business processes using Salesforce automation tools: Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts. Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On. Working expertise with Service Cloud & Service Business Processed (Email to Case, Web to Case, Live Chat, Live Message, Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments). Migrate changes from development to test to production environment using a vendor devops product. Perform data updates / migration using Data Loader and other Salesforce tools. Strong knowledge with Agile Development Methodology. Participate in daily scrum meetings, analyze and assign user stories to agile development team. Perform independent code reviews and ensure the code achieves 85% test coverage. Strong Ability to debug and resolve issues/defects. Author technical approach and design documentation. Collaborate with the offshore team on design discussions and development items. Salesforce Certification: Platform Developer

Thanks and Regards,
Rishabh Shukla
Stellar Consulting Solutions, LLC.
Phone: 678-935-7711

Keywords: stellar consulting, Paterson , Lead Salesforce Service Cloud Consultant, Professions , Mahwah, New Jersey

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