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Implementation Consultant

Company: Decusoft
Location: Ramsey
Posted on: June 23, 2022

Job Description:

Implementation Consultant Decusoft is a premier software company providing SaaS-based compensation management and DEI/People Analytics.The Compose client base is rapidly growing and we are looking for an Implementation Consultant (IC) to help us support and expand that growth.What will you do?In this role, you will use your business analysis and project management skills, along with your understanding of the connection between data and software configurations, to onboard new clients as part of our growing Professional Services team. The successful candidate will have excellent communication and organizational skills in addition to solid experience with managing configured software implementation projects, preferably with SaaS platforms in the HR/Human Capital Management (HCM) space.Key Responsibilities

  • Lead requirements gathering with a new client, document the detailed requirements in a Business Requirements Document and data template and work with the client to obtain sign-off
  • Project Management, including project plan creation/maintenance and regular client status calls and project status updates
  • Effectively work with the sales team and in-house and external Solution Configuration Engineers using agile methodology, authoring epics, user stories, and tasks to ensure customer implementation is delivered according to specifications
  • Internal testing of the configurations in a development environment to ensure accuracy of client setup and calculations
  • Turnover of the UAT environment to the client, including training, documentation, and managing testing cycles/issues logs
  • Understand, document, and work with our internal technical resources to deliver client enhancements
  • Seek client feedback on the products and services to ensure a quality experience for the client. Qualifications
    • Direct experience leading software implementation projects, gathering/documenting business requirements, testing, training, and supporting clients
    • Comfort in data analysis and determining the link between data and client-specific software configurations
    • Ability to approach problems in a consultative manner while balancing internal best practices and standards
    • Project management experience managing client expectations, project timelines, scope, risk, and quality while helping the client team navigate the complexity of the process in a controlled fashion.
    • Experience in agile methodology, including the creation of epics, user stories, and tasks
    • Confident communication style with strong presentation skills
    • Self-motivated, with a strong sense of ownership and follow-through
    • Must possess a customer service mindset
    • Strong understanding of SDLC required
    • Bachelor's degree or equivalent in education and experience required
    • Proficient in Microsoft Office applications required
    • General knowledge of standard compensation practices and HCM software is a plus
    • A team player who wants to be part of an amazing team and make an impact to your customers and their employees every day.Compensation & Benefits
      • Base Salary + Bonus. Salary Range $80,000 - $110,000 commensurate with experience
      • Medical
      • Dental
      • Vision
      • Life Insurance
      • 401K
      • Disability (Short and Long Term)
      • Unlimited PTOAbout UsDecusoft, Inc., is a Software as a Service (SaaS) provider of comprehensive compensation, incentive, and total rewards management software that helps leading organizations deliver world-class engagement and recognition programs. We deliver software and analytics that enable companies to operationalize their data, with insightful and actionable information that executives, managers, or administrators need to consistently attract and retain leading talent.Core Values
        • Integrity
        • Collaboration
        • Innovation
        • Agility
        • PassionDecusoft is committed to providing equal opportunity employment for all individuals seeking employment, not only to race and gender but also including age, culture, marital status, religion, sexual orientation, or socio-economic background.

Keywords: Decusoft, Paterson , Implementation Consultant, Professions , Ramsey, New Jersey

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