Service Technician

Company: Konica Minolta Business Solutions
Location: Ramsey
Posted on: August 6, 2022

Job Description:

Location:Ramsey,
NJ 07446

Category:Installation & Service
Employment Type:Full-time
Job Ref:13604

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  Overview
  
  Grow withKonica Minolta and help drive innovation as we transform the Workplace of the Future.Position ObjectiveKonica Minolta Sensing Americas, Inc., a leading company in the Imaging Industry specializing in color instrumentation and Light Measurement has an excellent opportunity for a Service Technician to support our growing business.KMSA is looking for an achievement focused, self starter for this position. This is a key role within the organization and will report to the Service Manager.Essential Job Functions
  • Repair and service spectrophotometers, color meters, colorimeters, spectrodensitometers, luminance meters, illuminance meters, luminance color meters, and illuminance color meters.
  • Calibrate color and light sensor instruments
  • Preparation and management of calibration certificates
  • Process service orders in Infor CRM (formerly Saleslogix CRM)
  • Prepare calibration documents and conduct training courses for all KMSA products
  • Experience in answering technical support calls
  • Maintain workflow for multiple technicians
  • Ability to do field calibrations
  • Ability to travel
  • In-depth knowledge of the Color & Appearance and Radiometric instruments
  • Very strong communication skills and ability to assist customers with instrument and software issues
  • Ability to work additional hours to meet deadlines
  • Understanding of ISO-17025 accreditation process
  • Maintain ISO-17025 documentationCompetencies (Knowledge, Skills and Abilities)
    • Strong organizational and communications skills
      • AA degree in electronics or at least 5 years of experience repairing electronic equipment
      • Good soldering skills
        • Proficient in MS Windows and MS Office Suite (Word, Excel, PowerPoint, and Outlook)
        • Ability to work independently
        • Knowledge of Infor CRM preferred (formerly Saleslogix CRM)
        • Ability to answer technical phone calls (experience preferred)
        • Team oriented
        • Overtime requiredExperience, Educational Reqts and Certifications* Associates Degree and/or minimum of three to five years electronic equipment repair required* Experience in repair of photography equipment a plusKonica Minolta Offers:
          • Outstanding benefits package (including medical, dental, vision, life insurance)
          • 401(k) plan with matching company contribution
          • Generous holiday and paid time off schedules
          • Ongoing professional development training
          • Visible, exciting work supporting sales of cutting edge technology and workflow solutions.
            Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
            
            
            
            
            
            
            

Keywords: Konica Minolta Business Solutions, Paterson , Service Technician, Professions , Ramsey, New Jersey