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Service Technician

Company: Konica Minolta Business Solutions
Location: Ramsey
Posted on: May 26, 2023

Job Description:


Konica Minolta Sensing Americas, Inc., a leading company in the Imaging Industry specializing in Color Instrumentation and Light Measurement has an excellent opportunity for the position of Service Technician.

  • Repair and service spectrophotometers, color meters, colorimeters, spectrodensitometers, luminance meters, illuminance meters, luminance color meters, and illuminance color meters.
  • Calibrate color and light sensor instruments.
  • Preparation and management of calibration certificates.
  • Process service orders in Infor CRM (formerly Saleslogix CRM).
  • Prepare calibration documents and conduct training courses for all KMSA products.
  • Experience in answering technical support calls.
  • Maintain workflow for multiple technicians.
  • Ability to do field calibrations.
  • Ability to travel.
  • In-depth knowledge of the Color & Appearance and Radiometric instruments
  • Very strong communication skills and ability to assist customers with instrument and software issues.
  • Ability to work additional hours to meet deadlines.
  • Understanding of ISO-17025 accreditation process
  • Maintain ISO-17025 documentation.
  • Good soldering skills
  • Proficient in MS Windows and MS Office Suite (Word, Excel, PowerPoint, and Outlook)
  • Ability to work independently.
  • Knowledge of Infor CRM preferred (formerly Saleslogix CRM) -
  • Ability to answer technical phone calls (experience preferred)
  • Team oriented.
  • Overtime required. -

  • Strong organizational and communications skills
  • AA degree in electronics or at least 5 years of experience repairing electronic equipment. - About Konica Minolta
    Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Keywords: Konica Minolta Business Solutions, Paterson , Service Technician, Professions , Ramsey, New Jersey

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