Customer Service Representative

Company: Lehigh Hanson
Location: Sparta
Posted on: May 13, 2022

Job Description:

Job Description:WE GIVE DOWN-TO-EARTH A WHOLE NEW MEANINGWe're Lehigh Hanson. Our products build cities and towns, including stadiums that hold thousands of fans, and bridges that support millions of vehicles. We have thousands of employees across hundreds of locations in the U.S. and Canada, making us North America's leading supplier of cement, aggregates, ready mixed concrete, asphalt and related construction materials. We might be a big company, but we appreciate and encourage our people to share their ideas and help shape our future. We want every one of our people to play an active role in growing our business. With our diverse product lines and locations across North America, there are opportunities to explore different roles and work on a variety of exciting and interesting projects. We're a tight knit team. While we strive to be the best, we do it with an attitude that is humble, accessible and down-to-earth. We don't ask you to "fit in" to our culture. We invite you to add to it. HERE'S WHAT YOU'LL GET TO DO Are you looking for a long term position with a stable company? Lehigh Hanson is seeking a qualified Customer Service Representative. In this role, you will interact with customers along with many of our locations while providing support to the plant operation.

• Receive and Process customer orders and requests. Entry of customer and job information into data base.
• Communicate shipment and sales information to Specialty Products Manager.
• Maintain and execute SAP procedures in support of Specialty products.
• Perform administrative tasks in support of plant manager including HR forms and support documents.
• Create and process Requests for Quotes and purchase orders in SAP.
• Code and execute approved payables in SAP.
• Work with Plant Manager to reconcile disputed payments with vendors.
• Interface with sales department on price quotations and assist in distribution of marketing material.
• Maintain solid communication with customer base and support sales in developing solid relationships.
• Execute month end procedures to close out plant shipments and sales data.
• Schedule trucking arrangements where necessary with carriers for specific customers and projects.
• Team player that will work with other locations within Lehigh Hanson regarding gray, white, and specialty products.This position will reside in Sparta, NJHERE'S WHAT WE'RE LOOKING FOR
  • Minimum High School diploma required.
  • Associate's or Bachelor's Degree preferred.
  • 5 years of experience in customer relations role.
  • Solid computer skills including MS Office, SAP, and Web based communication.
  • Willingness to develop opportunities using social media to expand business through these methods.
  • Proven communication, interpersonal, and time management skills.
  • Willingness to work in an environment requiring non-negotiable safety rules and potentially dusty environment.
  • Excellent communication skills, both verbal and written in English.
  • Ensures compliance with all health, safety and environmental regulations, and with company policies and proceduresBRING YOUR HUMBLE OVERACHIEVER ATTITUDE AND LET'S ELEVATE OUR COMPANY EVEN HIGHER! At Lehigh Hanson, we care a great deal about your health which is why there is no waiting period to participate in highly competitive medical, dental, vision, and life insurance programs. In addition, we offer a 401(k) retirement savings plan with an automatic company contribution as well as matching contributions. No search firms pleaseLehigh Hanson is a Drug Free WorkplaceExternal candidates must be able to work in the USA without sponsorship.

Keywords: Lehigh Hanson, Paterson , Customer Service Representative, Sales , Sparta, New Jersey