Air Export Agent

Company: Darius Company Recruiters, Inc.
Location: West Point
Posted on: January 25, 2023

Job Description:

The Air Export Agent position handles shipment from beginning to end of its life cycle. This position works in a fast-paced environment and requires a strong sense of urgency, the ability to manage tight deadlines, a positive "can do" attitude, and excellent customer service skills.

DUTIES & RESPONSIBILITIES

• Gather necessary information to prepare rates and quotes.
• Provide rates and transit options to customers.
• Make booking arrangements, planning, and routing shipments, and preparing any documentation that is required.
• Negotiate rates with customers and carriers that ensure the best service possible, while maintaining a competitive edge in pricing.
• Coordinate shipments for optimal efficiency, including consolidation of shipments.
• Update information available for shipments in progress, including tracking data and status.
• Respond to customer inquiries and follow-up to ensure issue resolution.
• Ensure that all shipments are in compliance with all applicable agencies, including TSA and US Customs. QUALIFICATIONS
  • Strong knowledge of air export processing
  • Good organizational skills
  • Desire to learn
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Strong team player
  • CargoWise experience preferred

Keywords: Darius Company Recruiters, Inc., Paterson , Air Export Agent, Sales , West Point, New Jersey