Director of Case Management Programs - Prevention Division

Company: CORA Services Inc
Location: Philadelphia
Posted on: February 16, 2026

Job Description:

Job Description Job Description CORA Services is a dynamic and growing not for profit organization in Philadelphia. For more than 50 years, CORA has served children and families experiencing emotional, academic and social challenges that impact their development and productivity. Our mission is to empower children, young people and families to thrive through quality and compassionate service. CORA’s Community Services Division is currently seeking a Director of Case Management Programs for our Prevention division to ensure that the prevention case management programs provide high-quality services that are responsive to the needs of our clients, community and funding sources. This position has overall program and operational responsibility for the development, planning and implementation of the prevention programs/services offered through the Community Services Division. The salary for this position is $78,311 with required 5 years of experience. (Salary commensurate with additional experience.) All CORA team members are expected to uphold the mission, vision and values of CORA Services which includes valuing all individuals and supporting each individual’s potential for growth. In addition, as a Director of Case Management Programs your duties will include: Provide administrative leadership and management for prevention/case management programs offered in the Community Services Division. Oversee all aspects of prevention programs including service delivery, policy and procedure development/updates, contract compliance, quality assurance, and record keeping; ensure that all funding mandates and reporting requirements are met in accordance with the agency’s mission, goals, values and philosophy. Provide supervision and support for prevention department staff to ensure high-quality service, contract compliance and efficient operations. Support supervisors in the hiring, supervision and performance evaluation of direct service staff. Directly supervise: 3 Truancy Supervisors and 2 Community School Case Management Supervisors and additional team members as assigned via departmental growth. Provide leadership and structure for departmental and team meetings to ensure strong team collaboration. Not only ensure that prevention teams are participating in training and education for ongoing professional development and contract compliance, but drive, develop and institute ongoing professional growth opportunities as a regular component of the team’s development Manage program expenses to budget for each prevention contract/program and inform budgetary priorities in collaboration with the Vice President and Finance Team. Establish management practices that support positive relationships and promote a high level of staff morale, motivation, collaboration and accountability to high service standards. Develop and maintain strong relationships with prevention program funding sources, program partners, other agencies and community groups in order to facilitate agency service goals and remain informed of developments outside of the agency. Collect and be knowledgeable of data, trends and best practices in the field; identify opportunities to incorporate best practices to continuously improve service delivery. Establish and monitor goals and objectives that are responsive to the changing needs of the community and are consistent with agency mission, goals and procedures. Provide leadership in the design, implementation and utilization of client management/outcomes measurement system in the prevention department; champion the use of data to drive programmatic, process and system improvement, using the Prevention Department’s logic model to support. Contribute to the preparation of program proposals/grant applications and review and negotiation of contracts. Perform other duties as assigned by the Vice President of Community Services Division. EDUCATIONAL REQUIREMENTS: Master’s or advanced degree in Counseling, Social Work or human services related field required. EXPERIENCE/KNOWLEDGE/SKILLS: 5 years of supervisory and/or administrative experience in human service agency required, which includes supervision of others, direct service and program planning. Demonstrated program and contract management skills essential. Proven ability to manage staff and develop a team approach to service delivery. Skilled in communication and partner relations. Strong strategic thinking, problem solving, and organizational skills. Ability to establish and maintain effective working relationships with other staff members, clients, visitors and personnel from other agencies and service centers. Ability to maintain high confidentiality. Ability to work proficiently in Microsoft Word, Excel and Outlook. CORA Offers: Medical, dental and vision coverages with a competitive company premium contribution (eligible 1st day of the month following date of hire) Company paid life/AD&D and LTD coverages Supplemental voluntary benefits including STD, accident, critical illness, etc. 403b retirement plan with generous company contribution after one year of service Paid time off paid agency holidays Employee Assistant Program Family Planning Benefits (including cash benefit to assist with IVF, egg freezing, adoption, or surrogacy) An outstanding, inclusive work environment CORA Services Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religious creed, sex, national origin, age, disability or genetics.

Keywords: CORA Services Inc, Paterson , Director of Case Management Programs - Prevention Division, Social Services , Philadelphia, New Jersey